People Services Operations Advisor with Arabic

Apply for the People Services Operations Advisor with Arabic role at Astellas Pharma.

Description

Astellas is a progressive health partner delivering value and outcomes. As a People Services Operations Advisor, you will be part of the global HR team, ensuring smooth HR service delivery, maintaining compliance and creating a positive employee experience.

Key Activities For This Role

• Provide clear and accurate answers to HR queries, ensuring excellent customer service.
• Support HR processes throughout the employee lifecycle (onboarding, changes, offboarding).
• Ensure compliance with company policies and local labor laws.
• Handle complex cases and coordinate with vendors for resolution.
• Help improve HR systems, policies, and self‑service tools.

Hybrid Working

This role offers a remote working solution with expectation for office presence; flexibility may be required to meet business needs.

Essential Knowledge & Experience

• Fluent in English and Arabic.
• Initial experience in HR operations, shared services or employee lifecycle management.
• Knowledge of HR regulations and labor law in the relevant country or region.
• Experience working within outsourced and in‑house HR service delivery models.
• Proficiency in MS Office (Excel, Access) with strong attention to detail and data accuracy.
• University degree in Human Resources, Business Administration or equivalent.
• Excellent customer service, communication and relationship‑building skills.
• Ability to manage multiple priorities effectively.

Preferred Knowledge & Experience

• Experience with HR systems (Workday, SAP SuccessFactors).
• Knowledge of continuous improvement methodologies (Lean, Six Sigma).
• Strong analytical and problem‑solving skills with the ability to interpret data and recommend improvements.
• Experience in a multinational or shared services environment.

Additional Information

• Permanent, full‑time position.
• Based in Warsaw (Poland). Hybrid with some office presence; candidates must be located within commutable distance to the office.

Location & Salary

Warsaw, Mazowieckie, Poland – €1,450.00‑€1,450.00

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Beware of Recruitment Scams

Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIns support team.