People Services Operations Administrator with Arabic

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The Opportunity

As a People Services Operations Administrator with Arabic, you will be part of our global HR team, ensuring smooth and efficient HR service delivery. Your role is key to creating a positive employee experience and maintaining compliance with local labor laws and global standards.

You will work closely with HR partners, vendors, and business stakeholders to provide accurate, timely, and high-quality HR support across the employee lifecycle. This position is critical for operational excellence and employee satisfaction.

Key Activities for This Role

• Provide clear and accurate answers to HR queries, ensuring excellent customer service.
• Support HR processes throughout the employee lifecycle (onboarding, changes, offboarding).
• Ensure compliance with company policies and local labor laws.
• Handle complex cases and coordinate with vendors for resolution.
• Help improve HR systems, policies, and self-service tools.

Essential Knowledge & Experience

• Fluent in English and Arabic.
• Initial experience in HR operations, shared services, or employee lifecycle management.
• Knowledge of HR regulations and labor law in the relevant country or region.
• Experience working within outsourced and in-house HR service delivery models.
• Proficiency in MS Office (Excel, Access) with strong attention to detail and data accuracy.
• University degree in Human Resources, Business Administration, or equivalent.
• Excellent customer service, communication, and relationship‑building skills.
• Ability to manage multiple priorities effectively.

Preferred Qualifications

• Experience with HR systems (Workday, SAP SuccessFactors).
• Knowledge of continuous improvement methodologies (Lean, Six Sigma).
• Strong analytical and problem‑solving skills with the ability to interpret data and recommend improvements.
• Experience in a multinational or shared services environment.

Additional Information

• This is a permanent, full‑time position.
• This position is based in Warsaw (Poland).
• This is a permanent role based in our Global Capability Centre in Warsaw, Poland and hybrid working with the expectation for some office presence. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.

Company Overview

Astellas’ Global Capability Centres – Overview

Astellas’ Global Capability Centre’s (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co‑locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland, and Mexico.

The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.

Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.

Equal Opportunity Statement

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Security Notice

Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIns support team through LinkedIn Help.

Employment and Salary

Seniority level: Entry level

Employment type: Full‑time

Job function: Other

Industries: Pharmaceutical Manufacturing