Informacje o stanowisku

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability, and boost business growth.

The RICOH Way is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addresses the complex issues and challenges that our customers face.

We are searching for a:

The People Services Specialist administers the processes and executes administrative tasks required to support the employee lifecycle activities and respond to HR queries. This role contributes to a People Services operation which creates an outstanding employee experience.

Main responsibilities are:

• Administration of employee records and contracts, leave process
• Acting as primary point-of-contact for HR inquiries (via phone, chat, and case management tool), identifying and delivering solutions to employees and managers
• Supporting the HR function and business lines by providing assistance to employees with their day-to-day HR-related requests and questions
• Supporting the management of the HR system
• Measuring and reporting to identify areas of improvement and inform solution recommendations
• Assisting with implementing new onboarding programmes
• Supporting onboarding policy/process/learning material creation

What we are looking for in you:

In order to be successful in this position, you need an excellent command of English and Dutch languages. We are looking for someone willing to learn new processes. Good communication is essential for this position. Experience in HR is beneficial, as well as experience in working with tickets.

We offer benefits such as:

• Work in a hybrid model (2 days from office/week)
• Annual bonus system
• Language programs (Learnlight)
• A rich package of training courses
• Bonuses and additional days off based on tenure

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