People Operations Specialist

Location: Warsaw (hybrid; 1-2 days/week onsite)

Reports to: VP of HR (occasional travel to Zurich)

About the role

As ourPeople Operations Specialist, you will be the primary People Ops contact for our team across Switzerland, the UK, and Poland (~120 employees). This is a hands‑on role focused on running smooth, reliable HR operations day to day — from contracts and onboarding to payroll coordination and employee support.

Based in Warsaw, you’ll also act as the local People & Office contact for Poland, supporting office‑related topics and ensuring a great onsite employee experience. Your mission is simple: make HR administration easy, scalable, and efficient, by standardising processes and automating wherever possible.

Key Responsibilities

• HR Administration & Employee Support
  • Own end-to-end HR administration across CH, UK, and PL (hire to exit)
  • Act as the go‑to person for employee HR questions and requests
  • Maintain clear HR documentation and self‑service resources
• HR Processes & Systems
  • Run and optimise HR systems (e.g. BambooHR, Small Improvements, Go1)
  • Standardise and improve HR processes across countries
  • Automate workflows, reporting, and recurring admin tasks
  • Identify inefficiencies in HR admin and implement smarter, simpler solutions
  • Explore practical AI or automation tools to reduce manual work
• Payroll, Benefits & Compliance
  • Coordinate monthly payroll with internal teams, Finance, and external providers
  • Support country‑specific requirements (e.g. UK pensions, statutory processes)
  • Ensure HR data accuracy and compliance with local labour laws
• Poland Office & Local Operations
  • Act as local People & Office contact in Warsaw
  • Coordinate basic office administration and vendors

Requirements

• 3 – 5 years’ experience in HR Operations / HR Administration / People Ops
• Hands‑on experience running day‑to‑day HR admin in an international environment
• Exposure to multi‑country HR operations; UK experience strongly preferred
• Comfortable working independently and owning topics end to end
• Strong interest in process improvement and automation
• Being fluent in English and Polish is a must, fluent in German is a big plus

Salary & benefits

• Base: PLN 11 000 – 14 500 monthly base salary
• 10% target bonus; ESOP eligibility
• Hybrid working model
• 26 days’ annual leave
• Team gatherings, regular team events

Ready to take the next step in a dynamic HR tech company? At Coople, we connect companies and workers through a platform built for flexible work. We help businesses plan smarter and support people in finding jobs that fit their lives. Our values – Agile, Collaborative, Empowering, Fair, and Passionate – shape our team spirit and define the way we work to truly make a difference.