People Lead

Your responsibilities

• As the disciplinary lead next to the functional leads, you will empower and develop employees for self-responsibility and self-organization.
• You will support in the change process to grow into the new roles by clear demarcation of responsibilities and close/transparent communication.
• The disciplinary management (salary, promotion, leave of absence, evaluation, etc.), including administrative activities and consideration of the employment law framework will also be part of your tasks.
• You will play a vital role in shaping the future international Customer Care matrix structure and make that successfull.
• CCM is transitioning to an international line organization. You will work in an international setting with colleagues from France, Germany, Italy and Poland. Your disciplinary responsibility will be focused to the local employees.
• If you have a passion for people management, like flat hierarchies and an international environment, you've come to the right place. We are in the middle of a transformation process that you can help shape.

Our requirements

• You have successfully completed a study or an apprenticeship with a commercial focus.
• You are experienced in people management with respective leadership skills including tools and methods like e.g. feedback and development discussions.
• You are proficient to standardize HR-related procedures as link between HR function and international Customer Care Management.
• You have a minimum C1-level English proficiency.
• You have very good people management skills.
• Also you have coaching, learning facilitator skills and a performance-oriented people development mindset.
• Communication, fluid/ iterative and transparent management skills round off your profile.
• You are well experienced and enjoy working in an intercultural team setup.
• You thrive to work in a high-paced, sometimes stressful, and changing environment.
• And you also are enthuastic and able to deal with conflicts in a positive and constructive way.

What we offer

• Work in an international company.
• Stable employment under an employment contract.
• Co-financing for meals at the office.
• Private medical care package.
• Sports card at an attractive price.
• Life insurance on preferential conditions.
• Seniority awards.