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Cosmetic Physician Partners Europe (CPPE) is a physician‑led network of leading medical aesthetic clinics across the UK and Europe. Building on the success of Cosmetic Physician Partners in the US, we bring together some of the most respected operators in the industry. We partner with world‑renowned clinic founders and industry experts to help them grow their practices, enhance client experiences, and stay at the forefront of innovation. Along with our physician partners and shareholders, we are committed to a long‑term vision that focuses on better partnerships, better support, and a culture that lasts.

Role Overview

We are seeking a proactive and detail‑oriented People and Culture Generalist to support our growing team across the UK, Switzerland and Poland, as well as our clinics across Europe. This hands‑on role will support the full employee lifecycle, from recruitment to payroll coordination to documentation management for both HQ and clinics. You will work directly with the Head of People and Culture, contributing to the day‑to‑day operations that keep our teams supported and ensuring our people processes are consistent, compliant and well executed. This role offers a unique blend of operational HR work, international exposure, and the opportunity to help build scalable people processes in a growing organisation. You will work closely with clinic managers, local leaders and cross‑functional teams and play a key role in improving accuracy, efficiency and employee experience across CPPE.

Key Responsibilities

• Manage end‑to‑end recruitment processes for selected HQ and clinic roles
• Support onboarding processes for employees across the UK, Switzerland and Poland ensuring an organised, consistent and positive experience
• Prepare payroll inputs for all countries including commissions, maternity leave updates, joiners, leavers and other lifecycle data while coordinating directly with payroll vendors
• Maintain accurate employee records and ensure high quality documentation across all locations
• Support key operational and project‑based initiatives such as payroll migrations, data audits, process standardisation work and documentation clean‑ups
• Contribute to the creation and maintenance of People and Culture policies, SOPs and a centralised documentation library
• Support culture and employee experience initiatives including events, communications and recognition activities
• Administer employee lifecycle updates in HR systems and produce regular data reports for audits, payroll and leadership reviews
• Support Clinic Managers with operational HR queries and ensure clarity in processes and documentation

Essential Experience Requirements

• 3–5 years of experience in People Operations, Employment Relations, HR Generalist work or a similar role
• Experience in start‑ups or scale‑ups with proven comfort creating structure and implementing new processes
• Experience coordinating with payroll vendors, and preparing payroll inputs including commissions, and lifecycle updates such as maternity leave, joiners and leavers
• Demonstrated experience maintaining HR data and ensuring database accuracy
• Exceptional attention to detail and accuracy when handling sensitive or confidential information
• Strong Excel skills including pivot tables, data clean‑up and reconciliation
• Strong written and verbal communication in English, with confidence working with international stakeholders
• Proven ability to work independently, implement processes and follow tasks through to completion
• Ability to handle highly confidential information with maturity and professionalism
• Experience working across multiple countries or within multi‑country teams
• Experience supporting HR operations in the UK, Poland or Switzerland
• Experience using HRIS systems such as Rippling or similar platforms
• Experience in healthcare, retail or other multi‑site service environments
• Fluency in French or Polish