Informacje o stanowisku

Opis stanowiska pracy

People Advisor
Warszawa
NR REF.: 1189317

Hays IT Contracting is a cooperation based on B2B principles. Our company matches IT specialists to the most interesting technological projects on the market. Join the group of 500 satisfied Contractors and work for Hays Clients! 
We are currently looking for candidates for the position:  People Advisor 

Location:
Warsaw (1 day per week in the office)Type of contract: contract B2B (by Hays Poland) Industry: BankingRate: about 120 net/h +vat Working hours: European standard Languages: Polish - fluent, English – min B2 level


Purpose of the Job:
Provide high-quality guidance and advice to employees and leaders on a wide range of people39s processes and services, or within your area of expertise.


Key Responsibilities:

• Provide professional, accurate, and timely support to employees and leaders from six countries (DK, EE, FI, NO, PL, SE) as the first point of contact via tickets and live channels (phone and chat).
• Ensure equal treatment and provide compliant, sustainable advice to employees, leaders, and stakeholders.
• Perform with high empathy and a solution-oriented mindset, ensuring timely responses for a great employee and leader experience.
• Proactively improve guidelines and instructions, suggesting enhancements to help employees and leaders utilise people39s self-service efficiently.
• Offer accurate advice and solutions based on relevant analysis, ensuring adherence to people39s processes.
• Represent the People organisation professionally, guiding the full People39s service offering on relevant channels.
• Share knowledge and support colleagues in providing the best advice on people39s matters, fostering common competencies.
• Use defined methods, processes, systems, and tools to deliver high-quality and compliant advice, even in complex people-matters

What you get: 

• Standard benefits – preferential rates for LuxMed and Multisport packages 
• By choosing to work with via Hays, you also get the opportunity to work in the future for many other leading Hays clients.

Competencies:

• Applying expertise and technology
• Following instructions and procedures
• Influencing
• Planning and organising
• Communication
• Working with people and various levels of stakeholders

Skills:

• Advising
• Analysing and applying data
• Employment laws
• People processes and services
• Stakeholder management
• Proficient in spoken and written English

What the recruitment process will look like: 

Your CV will be verified by a Hays Recruiter 

The recruiter will contact you by phone – a 15-minute conversation about the project and your experience. 

Conversation with the client – 2 online meetings 

Offer 

Welcome to the project!

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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