Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures and customer requirements
Process any payroll data in accordance with legal, IBM and the customer requirements related to personal data protection
Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)
Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, initiating manual payments, uploading payroll payments into the bank system, monitoring the rejected payments)
Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies
Monitor execution of compliance activities if required
Communicate any risks to payroll process or deadlines in accordance with escalation paths
Interact with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay
Support year end processes or any other country specific processes not related to monthly payroll cycle
Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channels
Request DTP updates if required
Coordinate the execution of payroll cycle or year end projects for the assigned set of
countries
Act as Ops Lead for the assigned projects related to assigned countries or minor/medium
changes in the process
Keep the knowledge of processes and country specific information up to date by attending
recurring courses or any other training activities as well as using existing documentation
Act as back-up for team members and/or additional functions as assigned by supervisor
Act as a trainer for assigned trainer-delivered, workshadow or recurring courses
Wymagania
payroll knowledge and experience (Swiss preferred)
SAP system knowledge would be an asset
previous experience in HR or finance operations (2-3 years on independent position) – payroll preferred (at least a year)
curiosity and need to understand both the details and the context
quick learner with a desire for continuous improvement
sense of ownership of assigned tasks
fluent command of English that enables clear and concise communication
good command of other local language that allows for fluent payroll related communication
excellent organization and management of own work
ability to coordinate the execution of payroll cycle
accuracy and attention to details
ability to cope with different situations, different requirements, uncertainty and pressure of time
attitude to view problems as issues to be solved rather than obstacles
