131 604
19 769
As the **Payroll Lead**, you will be required to be a subject matter expert (SME) in all areas of payroll processing. You will be required to analyze and respond to complex issues that require comprehensive knowledge of payroll activities. As the SME, you will be expected to upskill and develop colleagues through training delivery and coaching to enable them to fulfill their role. In this role you will be responsible for supporting the Sales process including sharing current payroll practices, legislation requirements and other key information to support the Sales life cycle. The Payroll Lead is expected to partner with the technical team and maintain the country solution.* Support and process payroll from end to end according to the defined standards and client requirements including all associated payroll tasks and transactions* Ensure that the Payroll calendar is followed, and any deviation is dealt with via the appropriate change control process* Undertake, support and manage a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented* Proactively identify upsell opportunities and support the Change Request process when deviations from the contractually defined standard scope of service are identified. This may include but is not limited to, estimating and implementing changes* Understand standard, and client specific payroll reports including statutory year end reporting needs as required by the customer contract and scope of service* Maintain current knowledge of legislation requirements; system updates, changes and overall payroll procedures while managing the payroll legislation road map* Answer payroll related questions and requests from the team and from clients; supporting the Operations Manager with client engagement activities* Support of the sales life cycle including payroll practices and legislation requirements* Ensure compliant use of all systems* Support technical issue coordination and resolution* Maintain the client solution and provision functional support as needed* Recommend or participate in innovation activities to drive continuous improvement* Support project implementations and go-lives* Upskill and develop colleagues through training delivery and coaching to enable them to fulfil their role* Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll* Ability to identify and mitigate risks* Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint* Excellent German and English skills* Flexibility to support a global and fast paced environment* Attention to detail* Excellent written and verbal skills* Self-motivated and a willingness to learn* Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures* Possibility to work from home* Possibility for development within a multinational organization* Attractive benefits package* Excellent work atmosphereAs pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.
#J-18808-Ljbffr