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About This Role

In the vital position of Reporting Analyst, you will play a key role within our Patient Services team, ensuring the efficient operation of our call center and patient strategic initiative programs. This role involves designing, developing, and implementing new reports and metrics, as well as evaluating and validating existing measures. You will manage business analysis at both national and divisional levels, providing strategic recommendations to enhance efficiency and performance across the full Patient Services team, including internal and external partners. By leveraging your expertise, you will contribute significantly to our business’s success and patient‑centric mission.

What You’ll Do

• Gather, develop, and design reports in collaboration with internal teams and partners using Power BI and other tools.
• Manage and deliver on ad hoc requests submitted by operational and business partners.
• Design and develop reporting tools that are deployed across the organization.
• Update existing reports with new business rules or based on operational requests.
• Communicate and present findings and insights to leadership and stakeholders.
• Support strategic decision‑making through comprehensive data analysis and reporting.
• Ensure consistency and accuracy in all reporting outputs.
• Proactively identify opportunities for improving reporting processes and metrics.

Who You Are

You are a meticulous and analytical thinker with a passion for data‑driven decision‑making. You thrive in fast‑paced environments and are adept at managing multiple tasks with precision. Your communication skills are exceptional, allowing you to convey complex data insights clearly to stakeholders. Adaptability is your strength, enabling you to navigate and implement change efficiently. Your commitment to excellence drives you to consistently deliver high‑quality results that align with organizational goals.

Required Skills

• Bachelor’s Degree.
• 2+ years’ experience with data analysis and business intelligence.
• Technical proficiency in Power BI or similar data visualization tools (e.g., Tableau) and all MS Office products, with advanced experience in Microsoft Excel.
• Intermediate level of SQL – ability to read and adjust queries.
• Excellent problem‑solving, time‑management, and organizational skills.
• Ability to communicate and present to leadership and stakeholders.
• Action‑oriented and adaptable to change.
• Pharmaceutical background is an asset.
• Very good verbal and written communication skills in English.

Preferred Skills

• Working experience in a shared‑service environment.
• Strong organizational skills and ability to prioritize duties in a fast‑paced environment.

About Biogen Poland

Our Warsaw office is a complex hub for local, regional and global roles. Regardless of our role and reporting line we’re driven every day by our unique purpose, working passionately to change the lives of patients affected by rare and devastating diseases. This is what gives us pride, inspires us and gives us fuel to push the boundaries of innovation. We represent over 30 nationalities and celebrate the strength that comes from differences in backgrounds, experiences, and perspectives. This commitment to fostering a supportive and inclusive workplace earned us a Great Place to Work Certificate and Best Places to Work Awards consecutively since 2021 in Poland and Europe. If our mission resonates with your heart and career aspirations, we’re inviting you to join our team.

About Global Business Services (GBS)

The Global Business Services (GBS) team transforms Biogen’s business processes, scaling global operations and fueling commercial growth and innovation. GBS adds value by delivering business solutions and support services through a global delivery model, operational transparency, and best practices. Aiming to be a world‑class organization, GBS excels in people, solutions, execution, and partnerships, championing a continuous improvement culture recognized across Biogen. We form a great team of individuals with drive for innovation but also team players collaborating in the spirit of respect. And if you want to take your professional development in your own hands, this is a place for you. We give you a lot of opportunities for growth on a business and social ground.

Job Level: Professional

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid‑sized biotechnology company, we provide the stability and resources of a well‑established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life‑changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E‑Verify Employer in the United States.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Research, Analyst, and Information Technology

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Analyst (Junior to Senior) - Reporting & Analytics

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