Patient Service Consultant with English

Your responsibilities

• support and assistance for English speaking patients
• making inbound and outbound calls
• making appointments for medical tests
• working via clients medical software
• advising on a suitable offer basing on a customer’s needs

Our requirements

• excellent English level (C1/C2/native)
• ability to work min. 120 hours/month
• high level of empathy and relationship building/interpersonal skills
• excellent written and oral communication skill
• attention to details and responsibility
• general computer navigation
• basic knowledge of medical testing would be an asset

What we offer

• cooperation on the basis of a contract of mandate: 33,79 PLN/hour gross (students) and 36,94 PLN/hour gross (contract of mandate with Social Security)
• incentive system dependent on the results achieved up to 1000 PLN
• professional implementation training - we pay the same rate for training!
• flexible working hours (Monday-Friday 9.30 am - 8 pm, Saturday 10 am - 8pm)
• attractive benefits package: co-funding for MultiSport card, private medical care PZU Health and life insurance UNUM
• constant additional training to develop your skills and competencies - our team will provide you with support at every stage so that you feel confident in your position
• flexible schedule tailored to your needs and preferences
• comfortable conditions - an office in Lublin city center

Want to get to know us better? Check out this short ???? video in which Karol, Oliwier, Justyna, Grace, Damian and Sasha talk about their passions and talents. Find out that in VCC everyone will find their place!

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