Join to apply for the P&C Operations Specialist role at ManpowerGroup Talent Solutions

Our client is building a world-class Global Knowledge Centre in Gdańsk and is looking for a talented P&C Operations Specialist to join the People & Culture Operations team.

This is an exciting opportunity to work in a dynamic, international environment, where you will execute complex employee lifecycle processes and support continuous improvement initiatives. If you enjoy working in a structured environment, are detail‑oriented, and want to grow your career in global HR operations – this role is for you.

About the Role

As a P&C Operations Specialist, you will be responsible for delivering complex employee lifecycle processes, ensuring accurate and compliant execution of HR operations. You will collaborate with HRBPs, Payroll and in‑country P&C teams, act as a subject matter expert in your process area, and contribute to the development of a high‑performing, customer‑focused P&C Operations team. You may also act as a buddy/coach for junior colleagues and serve as a point of contact for escalated cases.

What You’ll Do

Employee Lifecycle Processes

• Deliver complex lifecycle transactions (e.g., transfers, job changes, mobility, contingent worker onboarding/offboarding) according to SOPs and service levels
• Perform quality checks and peer reviews to ensure data accuracy, compliance, and adherence to internal controls and local legislation

Process Expertise & Collaboration

• Act as a subject matter expert for specific process areas, supporting documentation, training and improvements
• Collaborate with HRBPs, Payroll and retained P&C teams to resolve non‑standard or escalated requests professionally and discreetly

Systems & Data

• Support updates in HRIS and case management systems (e.g., Workday, SuccessFactors, ServiceNow)
• Ensure end‑to‑end process completion with accuracy and timeliness
• Identify opportunities for automation, standardisation and process optimisation
• Participate in continuous improvement projects within the P&C Operations team

Training & Knowledge Sharing

• Support onboarding and training of new team members
• Maintain process documentation and contribute to the knowledge base

What You Bring

Expertise and Skills

• Fluency in English, written and spoken
• Proficiency in SuccessFactors, ServiceNow, and Microsoft Office
• Strong organisational skills, customer focus and attention to detail
• Ability to handle confidential information and resolve complex cases independently

Background

• 3–5 years of experience in P&C operations or HR shared services
• Strong understanding of employee lifecycle processes and relevant employment regulations
• University degree preferred
• Excellent communication and stakeholder management skills

What Client Offers

As part of our Gdańsk‑based Global Knowledge Centre, you’ll benefit from:

• Hybrid work model – combine remote flexibility with a modern office in the heart of Gdańsk
• Private medical care – comprehensive healthcare coverage for your wellbeing
• Learning & development platforms – access to ongoing education and upskilling opportunities
• Life insurance package – additional security for you and your loved ones
• Friendly and inclusive work culture – be part of a team that values collaboration and diversity
• Opportunity to take advantage of discounts on the purchase or rental of cars
• Reimbursement for corrective glasses
• Funding for language courses, training programs and university studies

Ready to grow your career in P&C Operations?

Join our client and help deliver high‑quality HR services while building your expertise in a collaborative and international environment. The offer applies to permanent work.