Informacje o stanowisku

ZAKRES OBOWIĄZKÓW:
- HR Process Documentation
- Create, review, and update HR process documentation, FAQs, and user guides in the internal knowledge base
- Policy & Compliance Alignment
- Ensure content is aligned with current policies, legal requirements, and internal standards
- Content Governance
- Apply governance principles to maintain consistency in tone, structure, and terminology
- Service Portfolio Management
- Maintain and update the HR Support Services portfolio, ensuring all services are clearly described, categorized, and accessible
- Process Collaboration
- Work with process owners to reflect changes in scope, responsibilities, and service levels
- Change Communication
- Support communication and rollout of new or updated services/process changes to internal stakeholders
- Content Monitoring & Improvement
- Monitor content usage and feedback to identify gaps, outdated information, or improvement opportunities
- Use analytics and user insights to enhance the usability and relevance of HR content
- Accessibility & Inclusion
- Ensure accessibility and inclusivity standards are met across all published materials
- Validation & Approval
- Collaborate with HR process owners, legal, compliance, and applicable product owners to validate and approve content updates
- Digitalization & Continuous Improvement
- Participate in projects related to HR digitalization, process improvement, and employee experience
WYMAGANIA:
- Excellent English, both written and spoken
- Proficiency in ServiceNow, SAP SuccessFactors, and Microsoft Office
- Strong customer service mindset with attention to clarity and user experience
- High organizational skills and attention to detail
- Experience in HR operations, knowledge management, or content development
- Strong writing, editing, and communication skills
- Ability to manage multiple priorities and collaborate effectively across teams
- Familiarity with HR processes and preferably ServiceNow and SAP SuccessFactors
- Bachelor’s degree in Human Resources, Communication, Business Administration, or related field
OFERUJEMY:
- Hybrid work model – balance flexibility with collaboration in a modern office environment
- Private medical care – comprehensive healthcare coverage for your wellbeing
- Life insurance package – additional security for you and your loved ones
- Sports card – access to Multisport or an equivalent program to keep you active
- Learning & development platforms – access to ongoing education and upskilling opportunities
- Friendly and inclusive work culture – be part of a team that values collaboration and diversity
- Modern office environment Gdańsk Olivia Prime – good coffee, chillout zones, and a space designed for focus and creativity

Gdańsk - Oferty pracy w okolicznych lokalizacjach