Informacje o stanowisku

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TASKS

1. Efficiently manage and monitor work done by the team members to deliver high-quality services.
2. Monitor SLA/KPI results and handle client queries.
3. Provide statuses and metrics reporting to the client.
4. Conduct internal projects and manage processes within P2P independently.
5. Work closely with the client and maintain a good working relationship.

YOUR PROFILE

1. Minimum 4 years of experience in the P2P or similar area.
2. Strong interpersonal skills and proactive approach.
3. Ability to work under time pressure, flexibility, and adaptability to changing task schedules.
4. Very good customer service skills and client-focused attitude.
5. Multitasking ability and capability to organize own and team’s work according to procedures.
6. Knowledge of SAP.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

• Well-being culture: medical care with Medicover, private life insurance, and Multisport card. We also created our own Capgemini Helpline offering therapeutic support if needed and the educational podcast "Lets talk about wellbeing" available on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Enjoy free access to Education First languages platform, Pluralsight, TED Talks, Coursera, and Udemy Business materials and trainings.
• Award-winning development programs to support your career at every stage. Our leadership development program, Connected Manager, has already helped over 300 employees accelerate their growth!
• Continuous feedback and ongoing performance discussions supported by our performance management tool GetSuccess and a transparent performance management policy.
• Enjoy a hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to a home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.

When you join Capgemini, you don’t just start a new job. You become part of something bigger.

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