Job Description:

P2P Supervisor|Finance & Accounting BPO

Due to our ongoing growth, we are currently seeking an experienced and motivated professional for the position of P2P Supervisor within our Finance & Accounting (F&A) BPO organization.

In this role, you will oversee end‑to‑end AP operations, ensuring high‑quality service delivery, process compliance, and continuous improvement. You will lead a team of P2P specialists supporting the EMEA region and collaborate closely with the client. The ideal candidate brings solid knowledge of P2P processes, with leadership experience and a background in a multinational, fast‑paced environment. Knowledge of R2R will be considered an asset.

Key Responsibilities

Team Leadership & Operational Management

• Lead and supervise the P2P team responsible for delivering services to sites across the EMEA region.
• Ensure timely and accurate execution of all P2P activities, meeting established SLA and KPI targets.
• Organize daily team operations, including workload allocation, staffing planning, backup coverage, and cross‑training.
• Foster a positive team culture built on trust, open communication, collaboration, and continuous learning.
• Coach, mentor, and support team members in their professional development.

Process Excellence & Risk Management

• Monitor process performance, promptly identify risks or deviations, and initiate root cause analysis.
• Drive and support initiatives aimed at improving P2P performance, process efficiency, and automation opportunities.
• Ensure month‑end closing activities are completed accurately and on time.
• Review and validate account reconciliations, ensuring aged items are followed up and resolved.

Stakeholder Management & Business Partnership

• Collaborate with Process Owners, IT and other business functions to resolve process issues and enhance service effectiveness.
• Participate in transitions, migrations, and process stabilization activities in cooperation with Project Management.
• Build and maintain strong relationships with internal and external stakeholders.

Compliance, Controls & Audit Support

• Ensure all P2P transactions are executed in accordance with internal Accounting Policies, US GAAP, and local regulatory requirements.
• Keep Standard Operating Procedures and process documentation up to date, reflecting best practices and organizational standards.

Qualifications & Requirements

• Proven experience in P2P or broader F&A operations within a BPO or shared services environment. Knowledge of R2R will be considered an asset.
• Strong people management experience, including team leadership, performance management, and coaching.
• Experience working with ERP systems (Oracle or similar).
• Strong analytical, problem‑solving, and communication skills.
• Ability to work effectively with international stakeholders in a dynamic and evolving environment.
• English fluency required; additional European languages are an advantage.

Why would you join us?

DXC is a leading Fortune 500 IT services leader, with $17.7 billion in revenue and over 130,000 colleagues around the world. At DXC, we harness innovation to help planes fly, financial markets function and businesses move at the speed of digital commerce. We serve much of the Fortune 500 and have an over 60‑year track record of delivering and modernizing the world’s most mission‑critical IT systems. DXC’s “people‑first” strategy is core to our company, and our colleagues are our greatest asset. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

Our benefits

• Stable employment in an international company
• Modern and conveniently located offices in Wrocław and Warsaw
• Substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
• Life insurance package
• Multisport Card
• Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools)
• Unlimited access to DXC University with courses from a range of external partners for the best learners experience (e.g. Udemy)
• Access to GoFluent – platform for foreign languages learning
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMWare, Workday)
• Employee Referral Program – financial bonus for the referrer for successful candidate recommendation
• Opportunity to join the numerous charity and ecology‑related events organized by our CSR Team (Corporate Social Responsibility)
• Dixi Cool activities: trips, sports and wellness events, discounts for cultural events
• Employee Recognition Program with points assigned by colleagues for recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.