OTC Team Leader
Join to apply for the OTC Team Leader role at Relyon Recruitment Group.
We are currently looking for an experienced OTC Team Leader who will be responsible for managing end-to-end Order-to-Cash processes and leading a high-performing team within a fast-paced, international environment.
Key Responsibilities
- Lead, coach and develop the OTC team (performance management, recruitment, goal setting
- Oversee and improve O2C processes including billing, cash collection, cash application and dispute management
- Act as a key point of contact for internal stakeholders
- Drive continuous process improvements and automation initiatives
- Monitor operational performance, prepare KPI reports and present results to leadership
- Ensure compliance with internal procedures, controls, SLAs and quality standards
Requirements
- 5+ years of experience in OTC / Accounts Receivable, including at least 2 years in a leadership role
- Strong understanding of OTC/AR processes
- Experience working in a dynamic, international environment
- Proficiency in ERP systems and reporting tools
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