Informacje o stanowisku
ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment and our people.
Main purpose of the position:
We are seeking an experienced and detail-oriented professional to join our team as a OtC Subject Matter Expert. In this role, you will play a crucial part in our OtC processes, focusing on customer set up and maintenance, cash application, and cash collections. The OTC SME will be responsible for ensuring accuracy in financial data management, driving process improvements, and providing mentorship to junior team members. Your area of responsibilities will be particularly correct and timely invoicing setup and thus minimizing the amount of credit notes issued. Thereby securing timely payment and a low accounts receivable overdue.
If you are a motivated and experienced OtC professional with leadership capabilities, we invite you to apply for the position of OtC SME. Join our dynamic team and contribute to the success of our OtC operations.
What you will do:
- Independently execute and prioritize monthly tasks, identifying errors and inconveniences, and resolving them promptly.
- Set and achieve own goals, with a focus on improving the Order to cash (OtC) area and minimizing credit note issuing.
- Take responsibility for correct accounting related to property management operations and ensure timely pass-through invoicing to customers.
- Prepare accounting documents such as credit notes and invoices, ensuring compliance with relevant standards.
- Generate detailed analytical reports and perform monthly financial reconciliations.
- Perform root cause analysis where issues are found at the end of the process.
- Support Senior SME in internal and external audit requests.
- Participate as required as a team member in other special projects.
- Carry out any other ad hoc duties, as and when required.
Professional skills you possess:
- Minimum 3 years of experience in OtC: Order to Invoice (Ot2), Invoice to Cash (ItC), Shared service center (SSC) experience being a plus.
- End-to-End process understanding, including billing setup, bookkeeping, accounting documents, reconciliations, troubleshooting, testing, and specification of new solutions.
- Excellent accounting understanding with solid knowledge of OtC processes, data, and system logic.
- Strong knowledge of Excel, including advanced formulas, analysis, and basic VBA.
- SAP understanding or similar ERP experience.
Personal skills you excel:
- Problem-solving and critical thinking skills.
- Customer-oriented attitude with effective internal and external stakeholder management.
- Strong communication and high interpersonal skills.
How you can apply:
Apply directly via the link on this page by submitting relevant documents for the position you are applying for. We commit to an inclusive and fair recruitment process and equality of opportunity for all candidates. Therefore, please refrain from adding a photo of yourself in your CV.
We look forward to receiving your application.
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