For our Client, a global organization and a leader in medical technology, we are looking for an OTC Specialist with French. In this role, you will be responsible for the delivery of effective and efficient finance transactional processes as well as for following the designed control metrics from a GBS center.

Location: Wrocław, Dolnośląskie, Poland

Opis stanowiska

• Contact customers to recover outstanding debts and negotiate suitable payment plans.
• Coordinate customer inquiries with relevant departments to resolve disputes, following the assigned collections strategy.
• Manage administrative tasks to support timely invoice payments and drive process improvements.
• Monitor your assigned portfolio of customer accounts to reduce debt and improve receivables, utilizing OTC tools such as SAP and Getpaid.
• Build strong collaborative relationships with internal teams, including Sales and Customer Service, to enhance communication and resolve queries effectively.
• Report account status and highlight potential risks to the Credit Controller, ensuring compliance with collections policies and procedures.

Profil kandydata

• 1 year of experience in collections, cash application, customer service department within an international environment is a plus.
• Recent graduates welcome - this can be your first corporate experience!
• Fluency in French and English, both written and spoken.
• Excellent verbal and written communication skills for effective interaction with internal and external stakeholders.

Oferujemy

• Private medical care, dental package
• Multisport/myBenefit card
• Annual bonus
• Hybrid work model (1-2 days per month in the Wrocław office)
• Training, mentoring, co-financing for language courses, certifications, and postgraduate studies
• Life insurance
• Flexible leave, paid holidays, and volunteer hours

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