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OTC Continuous Improvement Specialist
  • Kórnik
OTC Continuous Improvement Specialist
Kórnik, Kórnik, Greater Poland Voivodeship, Polska
Miele Global Services Sp. z o. o.
13. 7. 2025
Informacje o stanowisku

OTC Continuous Improvement Specialist

Miejsce pracy: Poznań

Your responsibilities

  • analysis of end-to-end Sales Back Office (SBO) processes to identify improvement opportunities;
  • drive continuous improvement initiatives focused on enhancing quality and efficiency;
  • collect and analyze feedback on SBO processes from both Miele Global Services (MGS) and local Miele organizations;
  • conduct Root Cause Analysis (RCA) to uncover process issues and recommend effective solutions;
  • be part of execution of proposed changes and improvements;
  • support scope harmonization in alignment with the Target Model;
  • identify and address process control gaps;
  • collaborate closely with the Sales Strategy Team (SST);
  • serve as project lead or participant in central projects;
  • be part of Processes and Quality evaluation designing (SBO scope).

Our requirements

  • proven experience in SBO operations – e.g. Process Subject Matter Expert;
  • understanding of core SBO end-to-end processes;
  • fluency in written and spoken English;
  • ability to work independently and maintain high standards of work;
  • flexibility to learn new areas;
  • ability to convey complex information in clear and simple way;
  • analytical skills.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • integration events
  • corporate library
  • coffee / tea
  • parking space for employees
  • extra social benefits
  • holiday funds
  • baby layette
  • christmas gifts
  • employee referral program
  • charity initiatives

Recruitment stages

  • CV selection
  • phone screening with HR
  • 1 hour online interview with direct future supervisor & HR
  • Feedback within a maximum of 2 weeks

Miele Global Services Sp. z o. o.

It takes nothing less than the extraordinary to satisfy people with the highest standards. Since our establishment in 1899, we have reached this very goal with our enduring brand promise, Immer Besser. We achieve inspiring results and redefine excellence every day with our strong brand, pioneering products, and award-winning services. This is why Miele is one of the most trusted and desirable premium brands in the world today.

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych przy realizacji procesu rekrutacji zgodnie z ustawą z dnia 10 maja 2018 r. o ochronie danych osobowych (Dz.U. 2018 poz. 1000 z późn. Zm.)

  • Praca Kórnik
  • Kórnik - Oferty pracy w okolicznych lokalizacjach


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