OTC Collection Specialist with Greek

Company: Infosys Poland

Qualifications

• Higher education (e.g., accounting/finance an asset)
• 2 years experience in OTC domain
• English & Greek C1 level (essential for client communication)
• Multitasking and eagerness to learn and develop
• Excellent analytical skills
• Strong customer orientation
• Good communication and negotiation skills
• Willingness to contact customers by phone

Responsibilities

• Manage collection activities and be responsible for collecting debt
• Contact clients and discuss overdue payments
• Prepare and present reports of collection activities and progress
• Build relationship with external customers
• Maintain and reconcile AR accounts
• Collaborate closely with the Client and other departments

Benefits

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement and internal trainings online/onsite
• Access to training platform (self‑learning), domain/soft/technical skills training
• Possibility to use Greek language daily
• Private medical care at Medicover (possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platformAttractive group insurance
• Access to well‑being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment provided by the company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well‑being events
• Hybrid 2/3 from Lodz

Recruitment Stages

CV check → Call with the Recruiter → Skills check (online test(s) and phone language verification if required) → Video meeting with Hiring Manager → Final decision and feedback