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ITS (Internal Transformation Services) is a team of seasoned consulting professionals that operate globally on internal transformation programs which are critical to EY’s strategy and ambition. Our expertise is in the areas of Project Management, Change Management and Organization Design, Strategy, Process Improvement.

We are seeking a highly experienced and knowledgeable Business Consultant to join our dynamic team. EY’s GDS Consulting Strategy and Transformation consulting professionals should be able to operate globally on internal programs that are critical to EY’s strategy and ambition. As a Business Consultant, you will play a pivotal role in providing strategic guidance and expert advice to our Executive Leadership. Your extensive experience in these fields will be invaluable as you collaborate with cross-functional teams, lead transformative projects, and drive organizational growth and innovation. The ideal candidate possesses a deep understanding of project management methodologies, change management principles, and design thinking frameworks, along with exceptional leadership, communication, and problem-solving skills.

Your key responsibilities

• Collaborate with Executive Leadership to understand their business objectives, challenges, and opportunities.
• Manage & engage senior stakeholder relationships at CxO, Partner, Functional Head levels.
• Perform rapid assessment of landscape for stakeholders and provide insights to accelerate action towards refining their current state.
• Bring diverse and thought-provoking perspective to transformations, including market trends, new and innovative ideas to drive data driven decision making.
• Drive and build upon a culture of continuous improvement by developing innovative ideas.
• Conduct comprehensive analyses of organization’s processes and systems.
• Provide strategic recommendations and action plans to drive business performance and transformation.
• Develop roadmaps for implementing project management, Organizational change management, and design thinking initiatives.
• Lead and manage complex projects from initiation to closure, ensuring timely delivery and quality outcomes.
• Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders.
• Monitor project progress, identify risks and issues, and implement mitigation strategies.
• Foster effective communication and collaboration among project teams and stakeholders.
• Develop and implement change management strategies to support organizational transformation initiatives.
• Conduct Change Impact Analysis and Change Readiness / Gap Assessment and give actionable recommendations.
• Build strong change network, drive change adoption, manage stakeholders with people centric approach, if needed work towards mindset shift and achieve cultural transformation.
• Monitor and evaluate the effectiveness of change management efforts and make adjustments as necessary.
• Apply design thinking principles and methodologies to identify innovative solutions to complex business problems.
• Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations.
• Contribute to the development and enhancement of consulting methodologies and frameworks.
• Mentor and coach junior consultants, providing guidance and support in their professional growth.

Skills and attributes for success

• Advanced MS Suite skills.
• Deep understanding of project management methodologies (Agile, Waterfall) and their practical application in different contexts.
• Extensive knowledge of change management principles, models, and methodologies, with hands-on experience leading change initiatives.
• Awareness and experience of leveraging technology as enablers.
• Exceptional communication and presentation skills with the ability to tailor messages to diverse audiences.

To qualify for the role, you must have

• Master’s degree in business administration, management, or a related field.
• 10+ years of experience with at least 7+ years of management/business consulting experience.

Ideally, you’ll also have

• Experience working in the Big 4 professional services firms and other global management consultancies is highly desirable.
• MBA or equivalent advanced education is preferable.
• Certification in Project Management, Organisational Change Management, Design Thinking, Facilitation will be an advantage.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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