Order to Cash Operations Associate with Spanish (He/She/They)

41_12993128

Obowiązki

• Manage collections on dedicated portfolio

• Call customers as a part of collections strategy

• Apply payments, credits and reconciling accounts

• Order release according to defined timelines

• Credit check - assess customers history and behavior, evaluate credit exposure and risk

• Cooperate with internal teams over accounts setup, debt issues and collections matters

• Reporting and proactively flagging situations to lead in case of obstacles

• Involving and understanding of disputes and coordinating with internal teams until it is solved

• Preparing refunds, write offs

• Being compliant with protecting client data privacy

• Recording account history and actions taken on the account

• Accenture Client exposure in daily activities

• Preparing reports (weekly and monthly)

• Monthly closing

Wymagania

• Fluent Spanish and English, both in speaking and writing C1

• Previous experience in Cash Collection role will be an asset

• Knowledge in handling strategic customers will be an asset

• Practice in order release

• Expertise in handling disputes and resolving them until closure is an asset

• Intermediate knowledge of Microsoft Excel

• Competent in the use of Microsoft Office and SAP

Oferujemy

• Using foreign language and new technology solutions daily, cooperating with various global Clients.

• Individual support of a People Lead and a specific path of professional development, as well as dedicated Buddy, who will help you in adjusting to the new workplace.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are 

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

• Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).

Źródło: Accenture/Praca