About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize operations, accelerate revenue growth and enhance citizen services. We offer solutions across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. Our Operations practice drives business value by transforming processes through our innovative operating engine – SynOps, optimizing people, technology, data and intelligence.

Responsibilities

• Manage collections on a dedicated portfolio, including applying payments, credits, and reconciling accounts.
• Conduct credit checks, evaluate credit risk, and assess customer behavior.
• Collaborate with internal teams to resolve disputes and improve debt and collections processes.
• Prepare reports and financial documents, supporting forward‑thinking, growth‑driven account management.
• Ensure data privacy compliance, maintain account history, and engage in client interactions.

What’s In It For You

• Enhance and expand expertise in B2B collections, focusing on payment terms, credit limit management, and dispute resolution.
• Gain experience in financial analysis and cash‑flow forecasting, deepening understanding of financial operations and risk assessment.
• Work in a dynamic environment that values diversity, encouraging innovation and process improvement.

What You Will Need

• Fluent in Norwegian (C1) and English (min. B2).
• At least 1 year of experience in a Cash Collection or Customer Service role.
• Expertise in managing strategic customer accounts and dispute resolution.
• Experience with order release processes.
• Proficient in Microsoft Excel (intermediate) and Microsoft Office; SAP or other CRM experience is a plus.
• Strong time‑management skills and effective collaboration with stakeholders.
• Resilience under pressure and ability to handle stress.

What We Offer

• Hybrid 50/50 work model.
• Full‑time employment contract.
• Modern office located in Warsaw city centre.
• Daily use of foreign language and new technology solutions, cooperating with global clients.
• Individual support from a People Lead and a clear professional development path.
• A wide training package: soft, technical and language training, e‑learning platforms, Gallup test, GenAI training, course co‑financing and certification opportunities.
• Employee Assistance Program – legal, financial and psychological consultations.
• Eligibility for the employee share purchase plan with quarterly dividends for shareholders.
• Paid employee referral program.
• Private medical care and life insurance.
• Access to the WorkSmile platform and a range of products and services, including the Multisport card.

What We Believe

• Accenture does not discriminate against candidates on the basis of race, religion, colour, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination or sexual orientation, in accordance with Polish law.
• Our leaders are committed to building a better, stronger and more durable company for future generations, creating positive, long‑lasting change. Inclusion and diversity are fundamental to our culture and core values.
• As a partner to leading businesses, organizations and governments worldwide, we embrace our responsibility to make a difference, embedding sustainability into everything we do.