Serve as the go‑to contact for process and system-related inquiries across the Order‑To‑Cash process (team, regional and cross‑functional)
Lead IT and supply‑chain projects independently, driving improvements in Order‑To‑Cash processes
Act as single point of contact with central IT: define change/work requests, create, manage and execute User Acceptance Tests
Coordinate SAP support across Europe; implement and sign off SAP business releases and manage SAP user access concepts
Develop and maintain user training materials, including SAP trainings for the team
Ensure data consistency and quality by defining and enforcing maintenance rules
Monitor, analyze and present Order‑To‑Cash KPIs to stakeholders
Log, prioritize and follow up IT tickets to resolution
requirements-expected :
Bachelor or Master degree (IT/Business Administration/E-commerce/etc.)
Relevant professional experience in business customer service roles, supply chain processes and/or IT project management at least 5 years
Experience with the SAP system, mainly in the SD module
Experience in Salesforce/ e-commerce applications would be an advantage
Customer orientation and team work abilities
Strong communication skills and ability to work in international environment
Data driven orientation with strong analytical capability
Strong project management and presentation skills
Ability to troubleshoot and rapidly shift multiple priorities in a fast-paced environment
Advanced/Upper-intermediate English and German
offered :
We offer a wide benefits package: life insurance, co-financing of MultiSport card, remote work allowance, training & development programs, Company Social Benefits Fund
With non-standard items: VIP medical care, lunch card, commuting allowance, EAP Employee Assistance Program (our total offer can be found here)
You can count on: gaining experience in a leading chemical company in the world, Work Life Balance, using remote work in a 3+2 hybrid model, and workation up to 3 weeks per year
At work, our values are important to us: innovation, openness, flexibility and attractiveness
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
