Informacje o stanowisku

Order Management Specialist with German

Responsibilities:

• Managing sales orders from the DACH countries.
• Processing all sales orders received according to agreed timeframes / KPI’s.
• Order management in SAP according to specific country requirements, including sales & consignment orders, free of charge deliveries, returns.
• Checking sales order processing in SAP and intervening if not automatically processed (e.g. credit limit block, data issues).
• Manual invoicing / credit & debit notes issue.
• J-Sox controls.
• Regular management of open order portfolio to ensure timely delivery to customers.
• Close cooperation with various internal departments.
• Updating relevant information in the systems (regarding orders, deliveries, etc.).
• Identifying and proposing improvements to processes and procedures within order management processes.

Requirements:

• University degree.
• Experience in customer service or similar roles.
• Very good English language skills (B2/C1).
• Good German Language (B2 or better).
• Good knowledge of MS Office.
• Experience in the SAP environment.

Behavioral Competencies:

• Strong drive for results and achievement of targets.
• Structured and well-organized way of working.
• Problem-solving oriented.
• Ability to work as part of a team.
• Ability to work in a dynamically changing environment under pressure.

Professional Competencies:

• Good knowledge of SAP SD, MM.
• Good knowledge of Windows Office (Excel).

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