Informacje o stanowisku

We are currently looking for an Order Management Specialist with German to join a global Supply Chain Operations team.In this role, you will be responsible for supporting end-to-end order management processes, ensuring accurate order execution, inventory alignment, and timely resolution of customer and operational queries. You will play a key role in maintaining service levels, data accuracy, and seamless order flow across the supply chain.This position is ideal for candidates who want to develop within a structured supply chain environment and gain exposure to international operations.ZAKRES OBOWIĄZKÓW:

• Manage transactional order processing activities, including order entry, validation, and amendments
• Perform stock allocation and availability checks, including reservations and substitutions
• Ensure accurate and timely order fulfilment in line with operational procedures
• Handle customer and internal stakeholder queries through case management tools
• Process claims, returns, and penalties, ensuring accurate data collection and validation
• Support issue resolution and escalation management within defined workflows
• Maintain high data quality and compliance with supply chain processes

• University degree
• Minimum 1 year of experience in order management, customer operations, or supply chain roles
• Fluent English and German (minimum B2 level)
• Strong MS Excel and MS Office skills
• Excellent analytical and numerical skills
• Strong attention to detail and process-oriented mindset
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and stakeholder management skills

• Comprehensive training to ensure success in your role
• Technical or managerial career path (everyone can develop their leadership skills)
• Be a part of a truly awesome team in a well - located office in Kraków
• Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas
• Life insurance
• Private medical care
• Flexible working hours
• Great atmosphere and comfortable working conditions
• Stable job and cooperation with friendly and high qualified team
• Soft skills development
• Integration events
• International team and non-corporate work enviroment

Kraków - Oferty pracy w okolicznych lokalizacjach