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Order Management Specialist (all genders) page is loaded## Order Management Specialist (all genders)locations: Lodztime type: Full timeposted on: Posted Todayjob requisition id: 570858### Job TitleOrder Management Specialist (all genders)### Job DescriptionPhilips is a diversified Health and Well-being company, focused on improving people’s lives. As a world leader in healthcare and lifestyle, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights.As an **Order Management Specialist (all genders)** you will have the opportunity to coordinate the entire order delivery process placed by DACH Markets through pro-active collaboration with other Supply Chain functions such as Customer Project Manager but also Catalogue Management, Finance, Planning, Shipping, Sales and others.Your challenge is to balance the requirements of ensuring a seamless order flow while providing a result-driven and proactive customer experience.**Your role:*** Management of sales orders;* Process order activities in SAP and other supporting applications;* Track and trace open orders in Appian + the role of Appian KU;* Process order changes due to Customer or Factory requests;* Maintain good communication with stakeholders especially with Customer Project Managers;* Provide excellent customer service for our customers;* Reporting, monitoring and control of order book in an organized and compliant manner;* Together with team members continuously implementing improvements through Lean tooling and disciplines;**Youre the right fit if:*** You hold at least a Bachelors degree or a vocational (MBO) degree with relevant work experience;* You have 2–5 years of experience in Supply Chain;* You possess knowledge of Logistics, Order Management, or Supply Chain processes;* You have a good command of English at a minimum B2 level (both written and spoken);* You are familiar with SAP and/or equivalent ERP systems (this would be an advantage);* You demonstrate strong customer service orientation and problem‑solving skills;* You have solid communication skills, both with factories and customers;* You show cultural awareness and a proactive approach;**How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at **least 3 days per week**. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about . • Discover . • Learn more about . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .#LI-EU#LI-OFFICEAt Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve peoples lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. Thats why were taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each others views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.*It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.**To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.**Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
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