Brown Brothers Harriman is currently recruiting Operations Supervisor - Trade Management. The Operations Supervisor – Trade Management is responsible for the effective direction and supervision of a team of employees within a specific function of the Operations division. S/he is responsible for managing workflow and meeting all department standards associated with the transaction volume received. These standards include deadlines, accuracy, turnaround and STP. The Operations Supervisor is expected to resolve sensitive issues with internal (Operations/INSERV) as well as external (client) parties while ensuring that the Client Experience is second to none. They also work with these same parties to proactively engage in discussions that will lead to enhanced STP, reduce risk and streamline processes. The Operations Supervisor is expected to participate as well as manage projects related to improvement of processes that directly impact the Department Goals and Standards. The Operations Supervisor is responsible for developing and engaging their staff while providing critical feedback related to the standards the staff is expected to meet.
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.