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Operations Supervisor in Middle Office Team page is loaded

Operations Supervisor in Middle Office Team

Location: Kraków

Hybrid model: 3 days per week in the office / 2 days for a parent of a child up to 4 years

Join us as an Operations Supervisor in our Middle Office Team!

Brown Brothers Harriman is currently recruiting for an Operations Supervisor to join our MO team. In this role, you will have responsibility for the effective direction and supervision of the MO team. Reporting to the Team Leader, you will direct your staff with day to day processing activities while providing the team with constructive feedback and ensuring standards of quality and controls are met. You will also be responsible for developing and maintaining working relationships with the Global MO team.

Some of your key responsibilities include:

• Monitor daily workflows ensuring accuracy and timeliness;
• Oversee transaction settlements, as defined by the applicable custodian agreements and/or service level agreements, ensuring they are timely, complete, and properly formatted;
• Ensure adherence to all established policies, procedures, and controls;
• Act as a Risk Manager to mitigate errors and omissions;
• Review break reporting for Collateral (cash/security) and Portfolio reconciliations. Analyze to reduce incoming breaks;
• Ensure that all margin calculations are correctly performed by reviewing and signing accordingly;
• Review and sign off on wire instructions for Futures, Options, and Collateral;
• Understand competencies required for successful job performance and use knowledge to coach and develop team members as well as to identify training needs;
• Energize and inspire the team while establishing and maintaining a high level of engagement;
• Consistently provide employees with open, honest, and timely feedback;
• Participate and follow updates within the exchange traded and OTC derivatives market to ensure proper capture of changes within the team’s processes;
• Resolve client queries.

What we offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance;
• 24 days of occasional remote work from Poland during a calendar year;
• Contracts for an indefinite period, from day one;
• Private medical care;
• Life Insurance;
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues;
• Professional training and qualification support;
• Wellbeing Program;
• Online Social Fund benefit platform;
• Social, sport, and integration events;
• Onboarding Program for new hires.

Desired Qualifications:

• BS/BA degree or equivalent work experience;
• 4+ years of industry experience, Fund Accounting or Capital Markets background a plus;
• 1+ years of supervisory experience;
• Strong interpersonal skills;
• Ability to communicate professionally;
• An aptitude for analytical and problem resolution;
• Self-Starter, proactive, and objective-oriented;
• Ability to work under pressure in a high-paced environment;
• Ability to multi-task and prioritize to meet client reporting and cash vehicle deadlines;
• Strong decision-making skills;
• MS Office proficiency required - including MS Word, MS Excel, and MS Access.

We value diverse experiences. We value diverse experiences and transferable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions, and a partnership approach to client management. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability, or how we support you to thrive personally, physically, and financially.

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