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Operations Specialist
  • Warsaw
Operations Specialist
Warszawa, Warsaw, Masovian Voivodeship, Polska
FREE NOW
13. 12. 2025
Informacje o stanowisku

Overview

YOUR DAILY ADVENTURES WILL INCLUDE: Owning Drivers availability on the FREENOW platform including developing acquisition channels, optimising onboarding funnel and their lifetime value. Being accountable for establishing strong relationships with Key fleet partners, which will require cross-channel communication (face-to-face, digital, etc.), support and advisory. Monitoring the KPIs of our Supply (Driver) Base & Key Accounts, identifying performance changes and investigating the root causes. Working on Financial and Non-Financial Incentives for our Key Account partners, which might require collaboration with central teams and 3rd parties. Aligning with relevant stakeholders and working together on actions to improve Key Account performance and introduction of Product improvements.

To be successful in this role

  • At least 2 years of total work experience, preferably in Operations, Consulting, Start-up, Business Development, Business Tech or other Ops management roles
  • Data-driven and detail-focussed, able to identify trends and patterns in data, and independently develop growth initiatives
  • Self-starter with proactive attitude and getting things done approach
  • Comfortable working cross-functionally (the role involves working with Product, Tech, and other supporting central teams)
  • Able to influence and communicate with teams outside of your direct line, not afraid to smoothly work around hierarchies or reporting lines in order to achieve goals
  • Fluent Polish and at least upper-intermediate English skills, both verbal and written

Benefits & Perks in a Nutshell

  • Flexible working arrangements
  • LinkedIn Learning
  • Sabbatical & special leave policies
  • WeRoad partnership
  • Birthday, 24th + 31st December off
  • Short term EU work policy
  • Mobility Credit
  • Health insurance
  • Employee assistance program
  • Plus more local benefits depending on your work location!

Diversity, Equity & Inclusion

FREENOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve.

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