Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.
Responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with clients, carriers and potential clients on a daily basis. He/she must be proactive in providing quality client service and have the ability to handle pressure and responsibility in a fast pace environment, in a timely and affective manner. The successful candidate must have good client service skill and handle dual task. Being proactive in providing quality client service is a must.
ESSENTIAL JOB FUNCTIONS:
- Prepare documentation, dock receipts, bills of lading, export declarations.
- File SED’s (Shippers Export Declarations)
- Track and trace cargo as necessary to insure proper movement and delivery.
- Provide accounting department with proper and correct billing information.
- Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
- Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
- Other duties as assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS:
- Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances.
OTHER SKILLS AND ABILITIES:
- Knowledge of the Import/Export industry preferred.
- Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
- The ability to work in a fast-paced environment.
- Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
- Strong knowledge of personal computers
EDUCATION AND DIRECT WORK EXPERIENCE:
- High School Diploma or GED required.
- Minimum 4 years related experience.
- Minimum 3 years industry experience preferred.
CERTIFICATIONS AND LICENCES:
- Professional certification may be required in some areas.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Qualifications
Behaviors
Required
Team Player
Team Player
: Works well as a member of a group
Detail Oriented
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated
Dedicated
: Devoted to a task or purpose with loyalty or integrity
Motivations
Required
Self-Starter
: Inspired to perform without outside help
Ability to Make an Impact
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
