Setup, integration and parameter definition of applications new releases
Support and maintain business processes and/or technical components (especially customized solutions) in FIS applications
Invent and implement new ideas to automate existing processes
Analyse, check and solve assigned daily issues or route to proper department
Cooperation with first and second level support teams in the event of workarounds or troubleshooting in the customer environment within Incident Management
Apply new solutions to speed up workflow and increase customers satisfaction
IT service management considering ITIL service and process standards
requirements-expected :
Bachelor’s or Master’s degree in Computer Science, Economics, Finance, Banking or the equivalent combination of education, training, or work experience
Experience in application support
Very good knowledge of SQL
Experience or knowledge in any programming language will be an asset (Java, VBA, Bash, .NET, Perl)
Experience in Power Automate workflows creation will be an asset
Unix user skills will be an asset
Experience in finance and/or banking sector will be an asset
Strong customer-orientation and communication skills
Team player with excellent analytical skills and a results-driven and quality-oriented work ethic
Very good German
Good English
offered :
Working in the innovative and entrepreneurial environment of a growing international company
Joining a team of talented experts in banking and payment solutions
Comprehensive onboarding process
External and internal trainings
Work completely remotely – till the end of Covid19
Possibility to work remotely partially or fully from the office after Covid19 – we are open to your needs
Opportunities to growth
Work-life balance
Flexible working hours
Contract of employment
Competitive salary with excellent benefits: private health insurance for employees and their family, group life insurance, pension plan 5%
Language courses during working hours
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses