Informacje o stanowisku
The Operations Analyst collaborates with cross-functional teams, including sales, delivery, finance, and reporting, to ensure seamless project lifecycle management from opportunity identification to project closure. Responsible for generating and validating reports, identifying trends, and delivering actionable recommendations to improve operational performance and accuracy.
A Day in The Life Typically Includes:
- Project creation in Infor systems based on contracts provided by the Sales Department
- Project administration throughout the project lifecycle in collaboration with Project Team and Finance
- Monthly invoicing in cooperation with Project Managers and the Billing Team
- Act as liaison between various internal departments to solve issues as they arise with customers, consultants, and vendors
- Data reporting and analysis to ensure accuracy
Basic Qualifications:
- Excellent English and French spoken and written
- Advanced (preferably) Microsoft skills including Excel
- Strong communications skills, professionalism, and decisiveness
- Analytical thinking, attention to detail, and focus on data accuracy
Preferred Qualifications:
- Experience in Operations preferred
- Software industry experience preferred
- Experience working with services sales and delivery teams
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