Join to apply for the Operational Risk Senior Specialist role at Franklin Templeton

Alcentra is owned by Franklin Templeton, a diversified firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world.

Alcentra operates independently as a Specialist Investment Manager and is headquartered in London, with offices in New York, Boston, Tokyo and Hong Kong. We are a leading, global asset management firm specializing in the sub-investment grade debt markets, experts in credit management, private credit, and structured credit strategies. Our investors include pension funds, insurance companies, government agencies, banks, wealth managers and high net worth individuals.

Visit www.alcentra.com to learn more who we are.

Job Description

What is the Operational Risk Team responsible for?

The Operational Risk team at Alcentra, part of Franklin Templeton, are responsible for executing the firm’s operational risk framework, per FCA requirements. This includes assessing and enhancing operational processes, risks, and controls within the firm. The team report to the Head of Risk & Compliance and collaborate with departments such as Compliance, Investment Risk, Finance, Operations, AML/KYC, Portfolio Management, Trading, IT, Business Development, Product, Investment Structuring & Fund Formation, and Credit Research. The department’s mission is to manage operational risk through a robust framework and provide proportionate, commercially sound recommendations to the business.

Core Responsibilities

• You will conduct controls testing and document key process flows.
• You will help conduct the annual RCSA refresh and coordinate workshops.
• You will compile monthly KRI reporting and escalate out-of-tolerance metrics.
• You will help document and resolve operational errors.
• You will track open RCSA action items to completion.
• You will support client-facing teams with RfP and DDQ responses on the team’s remit.
• You will update team procedures and policies.
• You will assist with ad hoc tasks from senior management.

Team & Collaboration

• You will work closely with the Head of Operational Risk from day one and have the opportunity to deliver both individually and as part of the team.
• You will also have the opportunity to interact with other teams across the Alcentra business through your work responsibilities.

Ideal Qualifications, Skills & Experience

What ideal qualifications, skills & experience would help someone to be successful?

Experience, Education & Certifications

• Background in operational risk, enterprise risk, regulatory compliance assurance reviews, or internal audit within investment management essential.
• Proven controls testing experience, and previous ownership of components of an operational risk framework.
• Experience in boutique asset managers is advantageous but not essential.

Technical Skills

• Process mapping skills.
• Good understanding of investment management processes, risks, and controls.
• Proficiency in PowerPoint, Excel, and Word.

Soft Skills

• Clear concise communication.
• Strong analytical and problem-solving skills.
• Commercial judgment and attention to detail.
• Proactive, self-driven and well-organized.

This is a hybrid work model with three days per week in the office: Tuesdays, Wednesdays, and Thursdays. Shift: flexible: 8:30-9.30 – 5:00-6.00 pm

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.