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Responsibilities : Provide end-user IT support and assistance by answering user queries, diagnosing, troubleshooting and fixing issues related to supported hardware & software Laptops, PCs and peripherals provisioning Hardware break-fix and maintenance Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems, etc requirements-expected : Very good administrative skills of Windows OS Basic knowledge of LAN and how to troubleshoot it Knowledge of internet security and data privacy principles Knowledge of Polish and English at least B2 offered : Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport. Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details. Access to over 70 training tracks with certification opportunities (e.g., Gen AI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. Continuous feedback and ongoing performance discussions thanks to our performance management tool Get Success supported by a transparent performance management policy. benefits : sharing the costs of sports activities private medical care life insurance no dress code parking space for employees extra social benefits redeployment package employee referral program charity initiatives access to courses e.g. Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist