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Onboarding Specialist with German

Worldline is the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks, from San Francisco to Auckland, we are in every corner of the world and in every part of commerce. We help our customers accelerate their business and are committed to helping our people accelerate their careers.

Job Description

As an Onboarding Specialist, you will support the onboarding process for new and existing customers, ensuring accurate data capture, compliance with data integrity policies, and timely resolution of customer requests.

Day-to-Day Responsibilities

• Set up and maintenance of new and existing customers in our systems.
• Obtain further information for incomplete documents and check completed work for accuracy.
• Independent processing of requests from our customers, partners and third parties, according to our SLA’s and quality requirements.
• Make changes and additions to clients’ accounts.
• Comply with data integrity and security policies.
• Close cooperation with the Sales Department.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up, and show what’s next – people with passion, a can‑do attitude, and a hunger to learn and grow. In practice, this means:

• Excellent verbal and written business communication skills in German and English.
• Fluency in Polish.
• Organizational and conceptual skills with a strong client focus.
• Ability to perform data entry with little or no errors.
• Ability to prioritize tasks and work under pressure.
• Positive attitude.
• Excellent communication and interpersonal skills with a strong willingness to evolve in a dynamic and growing business and international organization.

Perks & Benefits

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Referral program
• Public transportation allowance
• Meal allowance
• Annual bonus

Seniority level

Entry level

Employment type

Full-time

Job function

Human Resources

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow‑up actions. The role requires strong analytical and problem‑solving skills and love to work with multiple stakeholders. To be successful in the role the ability to see the big picture without losing an eye for detail comes naturally in everyday work. The work is based within a global multicultural company and the ability to be flexible helps is key to shift tasks and priorities in fast‑paced environment.