Informacje o stanowisku
Spearheading the group-wide Omnichannel Key Strategic Initiative: working closely with various departments to establish guidelines for a multi-channel approach across different business models (segments) / channels and along the entire customer journey; developing comprehensive roadmaps with country teams and oversee their implementation. This role will play a pivotal role in enhancing our customer experience and cross sell capabilities.
What we offer:
- Stable employment based on an employment contract;
- Interesting work in an international environment;
- Working among professionals with many years of experience in insurance;
- Freedom to act - space for creating and implementing new solutions;
- Good atmosphere conducive to cooperation;
- Flexible working hours and the possibility of partial remote work;
- A cafeteria benefits system - you decide what you use.
- A minimum of 3 years in project management, ideally leading complex initiatives in the insurance or financial services industry
- Strong leadership skills with the ability to collaborate effectively with diverse stakeholders at all levels of the organization;
- Proven project management experience in financial institutions or similar environments, especially working in agile teams;
- Excellent organizational skills and a clear track record of effective task breakdown, division, and accomplishment;
- Persuasive and clear communication skills with a customer-oriented attitude;
- Sense of urgency for time-sensitive manners;
- Openness to innovative ideas, inclusion, and diversity;
- Integrity as a leader, team member, and in regard to the customer;
- Respect for all parties professionally involved;
- An excellent command of English language;
- Willingness to travel abroad at least once per quarter;
- A bachelors degree in business management, project management, insurance, finance or in a related field will be an additional asset.
Spearheading the group-wide Omnichannel Key Strategic Initiative: working closely with various departments to establish guidelines for a multi-channel approach across different business models (segments) / channels and along the entire customer journey; developing comprehensive roadmaps with country teams and oversee their implementation. This role will play a pivotal role in enhancing our customer experience and cross sell capabilities.
What we offer:
- Stable employment based on an employment contract;
- Interesting work in an international environment;
- Working among professionals with many years of experience in insurance;
- Freedom to act - space for creating and implementing new solutions;
- Good atmosphere conducive to cooperation;
- Flexible working hours and the possibility of partial remote work;
- A cafeteria benefits system - you decide what you use.
,[Lead the implementation of the Omnichannel Key Strategic Initiative, collaborating with stakeholders across different business model and departments to ensure alignment within the UNIQA Group;, Establish guidelines and best practices for a seamless multi-channel approach, encompassing online platforms, mobile applications, call centers, and physical branches;, Identify proactively development potential, gaps and weaknesses in omnichannel capabilities across all parts of the journey;, Develop and maintain comprehensive roadmaps for Omnichannel projects in cooperation with business leaders, outlining key milestones, deliverables, and dependencies;, Define and analyze performance metrics to evaluate the effectiveness of Omnichannel operations, making data-driven recommendations for continuous improvement;, Provide regular updates to senior management on project status, highlighting achievements, challenges, and opportunities;, Act as the go-to contact for international teams to support with overarching omnichannel logic;, Performing other various tasks upon the request of the immediate superior. Requirements: Project management Additionally: Sport Subscription, Private healthcare, Friendly atmosphere, Flexible working hours, Group life insurance, Training budget, eTutor, Refer a friend scheme, Uniqa Club Membership, International projects, Free coffee, Bike parking, Shower, In-house trainings, Modern office, No dress code.
Praca ŁódźKey Account Manager ŁódźPracownicy uczelni w Polsce ŁódźDoradca podatkowy w Polsce ŁódźŁódź - Oferty pracy w okolicznych lokalizacjach
