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O365 Support Engineer (with German)
  • Kórnik
O365 Support Engineer (with German)
Kórnik, Kórnik, Greater Poland Voivodeship, Polska
Capgemini Polska
10. 3. 2026
Informacje o stanowisku

O365 Support Engineer (with German)

Miejsce pracy: Poznań

Technologies we use

Expected

  • M365
  • Office
  • O365

Operating system

  • Windows

About the project

You ensure the smooth, reliable operation of our M365/O365 environment and act as a trusted point of contact for both internal teams and external stakeholders. You manage daily operations, support users across Windows and Apple devices, and handle incidents, changes, and service requests. Through system health checks, quality assurance, and alignment with the client, you help maintain a stable, secure, and efficient digital workplace while identifying opportunities for automation and continuous improvement.

Your responsibilities

  • Run standard operations for M365/O365 services.
  • Serve as the main contact for internal and external communications.
  • Support M365/O365 usage on Windows and Apple mobile devices.
  • Handle incidents, problems, changes, and service requests.
  • Perform regular system health checks and align parameter updates.
  • Ensure deliverables meet agreed quality standards.
  • Work closely with the client on operational alignment.
  • Identify and propose automation opportunities.

Our requirements

  • 7–10 years of experience with MS Office / M365 / O365.
  • Administrative knowledge of M365/O365 technologies.Strong communication, presentation, reporting, and servant‑leadership skills.
  • Problem‑solving and conflict‑resolution abilities.
  • Solid Microsoft Windows skills.
  • Proficiency in English and German.

What we offer

  • Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
  • Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • no dress code
  • parking space for employees
  • extra social benefits
  • redeployment package
  • employee referral program
  • charity initiatives
  • access to courses e.g. Excel, VBA, RPA, Customer Care
  • unlimited access to Udemy Business
  • free chat/call with a therapist

Recruitment stages

  • Interview with the recruiter
  • Competency Tests/Language Verification
  • Video call with a manager
  • Final Decision

Capgemini Polska

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

  • Praca Kórnik
  • Kórnik - Oferty pracy w okolicznych lokalizacjach


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