Project information:

• Location: 100% remote
• Type of employment: B2B contract
• Remuneration: 110 PLN/hour net + VAT
• Project language: German + English

Responsibilitites:

• Serve as O365 Knowledge Manager during the transition phase
• Act as the Subject Matter Expert (SME) for M365 / O365, including direct interaction with clients
• Manage external and internal communications related to M365/O365 topics
• Perform standard run operations and ensure smooth daily function of M365/O365 environments
• Provide support for M365/O365 on Windows and Apple phones
• Handle incident, problem, change and service request (SR) management
• Conduct system health checks and proactively identify potential issues
• Align and implement parameter changes in collaboration with the client
• Identify and drive automation opportunities to improve efficiency
• Ensure all deliverables meet quality standards and client expectations

Requirements:

• 7-10 years of hands-on experience with Microsoft Office / M365 / O365
• Strong expertise in Microsoft Windows and experience supporting Apple mobile devices
• Proven client-facing experience in an SME capacity
• Excellent communication, presentation and reporting skills
• Strong leadership, problem-solving and conflict-resolution abilities

We offer:

• Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible
• Multisport card (also for an accompanying person)
• Life insurance
• International work environment