Informacje o stanowisku

technologies-expected :

• Active Directory
• Android
• iOS

• Manage and maintain Office 365 and Microsoft 365 environments.
• Handle incidents, migrations, and support for Office 365 applications, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Utilize PowerShell for Office 365 administration tasks.
• Provide remote troubleshooting and desktop support, including mobile device management and application troubleshooting.
• Ensure compliance with security features in Office 365 and follow ITIL concepts for service management.
• Deliver exceptional customer service, resolving technical issues promptly and accurately.
• Identify and escalate critical issues that could impact production environments.

• 3+ years of experience managing Office 365 environments.
• Hands-on experience with M365 Admin Center and ITSM tools like ServiceNow or Remedy.
• Familiarity with Active Directory, Windows, mobile operating systems (Android/iOS), and device management.
• Strong understanding of Office 365 services and applications.
• Excellent verbal and written communication skills in German and English.
• Customer-focused mindset with a natural aptitude for troubleshooting and problem-solving.

• Competitive salary
• Opportunities for career growth and professional development.
• Benefits including a multisport card and healthcare.
• Opportunities to work on international projects.

• sharing the costs of sports activities
• life insurance

Kraków - Oferty pracy w okolicznych lokalizacjach