technologies-expected :

about-project :

Lead the design, implementation and maintenance of solutions in the Network Management System (NMS) area within the mobility domain. This customer-facing role requires expertise in managing customer issues, providing technical guidance, and acting as a liaison between the Customer Support and R&D teams. You will play a critical role in ensuring seamless communication, fast issue resolution, and continuous improvement of NMS functionalities in line with customer needs and business objectives.

responsibilities :

Design and define the architecture of Network Management Systems within the mobility domain.
Ensure NMS solutions meet scalability, performance, and security requirements.
Align system architecture with evolving industry standards and company’s strategic goals.
Act as the primary technical interface with customers to understand their requirements and address technical challenges.
Present and explain architectural solutions, ensuring customer needs are clearly reflected in the proposed designs.
Manage escalations related to system architecture and provide timely technical solutions.
Lead the diagnosis, prioritization, and resolution of complex technical issues that arise in customer environments.
Work closely with the Customer Support team to ensure accurate problem identification and timely resolution.
Create and maintain technical documentation and knowledge bases to aid in issue resolution.
Act as a bridge between Customer Support and R&D teams, ensuring clear communication and feedback loops for continuous improvement and collaborate with the R&D team to convey customer feedback and ensure that new features or modifications meet customer expectations.
Participate in product development cycles to provide insights based on customer usage patterns and needs.
Identify opportunities for process improvements in customer issue management and architectural designs and propose enhancements to the NMS to ensure it remains competitive and meets evolving customer needs.

requirements-expected :

8-10 years of experience in system architecture, with a strong focus on Network Management Systems within the mobility domain.
Extensive experience working in customer-facing roles, ideally in the telecom or network equipment provider industries.
Solid understanding of mobility networks (e.g., 2G,3G,4G LTE, 5G ) and their management systems.
Programming language proficiency in Java/J2EE, Knowledge in NMS protocols (NBAPI, CORBA, SNMP etc). Experienced in ServiceMix, Web Services (SOAP and REST), Springboot, Microservices, Database (SQL). Knowledge of git/gerrit and Module Testing automation
Strong experience in issue management and problem-solving in complex technical environments.
Ability to effectively collaborate with cross-functional teams, especially between Customer Support and R&D.
Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
Experience with cloud-based NMS solutions is a plus.

offered :

Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria).
Premium medical services for employees and family members (Luxmed).
Life & Disability Insurance for employees and family members (Generali).
Profitable Voluntary Pension Fund.
Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
Integration and cultural events for employees.
Reward and recognition programs for high performers.
Employee Referral bonuses.
Relocation assistance: accommodation, travel, and other covered expenses.
Friendly and inclusive company culture.

benefits :

about-project :