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NMS System Architect
  • Wrocław
NMS System Architect
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Wipro IT Services
15. 3. 2025
Informacje o stanowisku

technologies-expected :


  • Java
  • ServiceMix
  • Web Services
  • Springboot
  • Microservices
  • SQL
  • Git

about-project :


  • Lead the design, implementation and maintenance of solutions in the Network Management System (NMS) area within the mobility domain. This customer-facing role requires expertise in managing customer issues, providing technical guidance, and acting as a liaison between the Customer Support and R&D teams. You will play a critical role in ensuring seamless communication, fast issue resolution, and continuous improvement of NMS functionalities in line with customer needs and business objectives.

responsibilities :


  • Design and define the architecture of Network Management Systems within the mobility domain.
  • Ensure NMS solutions meet scalability, performance, and security requirements.
  • Align system architecture with evolving industry standards and company’s strategic goals.
  • Act as the primary technical interface with customers to understand their requirements and address technical challenges.
  • Present and explain architectural solutions, ensuring customer needs are clearly reflected in the proposed designs.
  • Manage escalations related to system architecture and provide timely technical solutions.
  • Lead the diagnosis, prioritization, and resolution of complex technical issues that arise in customer environments.
  • Work closely with the Customer Support team to ensure accurate problem identification and timely resolution.
  • Create and maintain technical documentation and knowledge bases to aid in issue resolution.
  • Act as a bridge between Customer Support and R&D teams, ensuring clear communication and feedback loops for continuous improvement and collaborate with the R&D team to convey customer feedback and ensure that new features or modifications meet customer expectations.
  • Participate in product development cycles to provide insights based on customer usage patterns and needs.
  • Identify opportunities for process improvements in customer issue management and architectural designs and propose enhancements to the NMS to ensure it remains competitive and meets evolving customer needs.

requirements-expected :


  • 8-10 years of experience in system architecture, with a strong focus on Network Management Systems within the mobility domain.
  • Extensive experience working in customer-facing roles, ideally in the telecom or network equipment provider industries.
  • Solid understanding of mobility networks (e.g., 2G,3G,4G LTE, 5G ) and their management systems.
  • Programming language proficiency in Java/J2EE, Knowledge in NMS protocols (NBAPI, CORBA, SNMP etc). Experienced in ServiceMix, Web Services (SOAP and REST), Springboot, Microservices, Database (SQL). Knowledge of git/gerrit and Module Testing automation
  • Strong experience in issue management and problem-solving in complex technical environments.
  • Ability to effectively collaborate with cross-functional teams, especially between Customer Support and R&D.
  • Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Experience with cloud-based NMS solutions is a plus.

offered :


  • Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria).
  • Premium medical services for employees and family members (Luxmed).
  • Life & Disability Insurance for employees and family members (Generali).
  • Profitable Voluntary Pension Fund.
  • Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
  • Integration and cultural events for employees.
  • Reward and recognition programs for high performers.
  • Employee Referral bonuses.
  • Relocation assistance: accommodation, travel, and other covered expenses.
  • Friendly and inclusive company culture.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • flexible working time
  • fruits
  • dental care
  • retirement pension plan
  • no dress code
  • coffee / tea
  • sharing the costs of private schools for kids
  • holiday funds
  • sharing the costs of holidays for kids
  • employee referral program
  • Multisport Card

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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