Nike - Head Coach (Store Manager) - Warsaw

Nike - Head Coach (Store Manager)

Warsaw

Nazwa pozycji Nike - Head Coach (Store Manager)

Lokalizacja Warszawa, Warsaw, Masovian Voivodeship, Polska

Firma RETAILORS

Dodano 13. 11. 2025

Informacje o stanowisku

Join to apply for the Nike - Head Coach (Store Manager) role at RETAILORS

The Head Coach’s mission is to ensure the success of the store by hiring, training, and developing a high performing, customer-centric team who are brand passionate and love to win. As a luxury brand retailer, you ensure a premium consumer experience; and you create a ‘great place to work’ for all employees where contributions are valued and recognized. You are responsible for the achievement of all business metrics (sales, labour, staffing, expense management) for your store.

Essential Duties And Responsibilities

Elevate and hire top talent to ensure a winning team and create a best-in-class service & selling organization by developing and motivating a high-performance sales team
Continuously build employee knowledge by engaging in continuous product training, action plans, and the effective delegation of tasks based on DORs
Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance
Provide strategies and opportunities for succession planning by conducting monthly one-on-one conversations with the leadership team and creating individual development plans for their continued growth

Leadership and Communication

Demonstrate superior communication and customer service skills by communicating successes, opportunities, and solutions to drive employee engagement
Participate in and be fully engaged in Conference Calls & Team Meetings
Maintain high level of personal integrity (e.g., adhering to company policy and procedures and best practices) and expect the same of their team

Store Operations

Oversee all daily operational procedures and ensure the successful operation of the store in all areas
Identify and execute efficiencies and best practices
Effectively schedule according to payroll, sales trends, and athlete performance to maximize opportunity
Ensure the team meets sales goals and key metrics: Sales, Conversion, UPT, ADT, Payroll, Secret Shop, Turnover, Staffing
Ensure compliance in Loss Prevention and Health and Safety measures and hold teams accountable
Collaborate with the Business Planner to set goals that are specific, actionable, and based on established KPI’s

Planning and Merchandising

Oversee the Visual Merchandising team and ensure the merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times
Deliver on the planning and execution of merchandise launches
Communicate qualitative and proactive feedback to the District VM Manager on products & visual merchandising to drive results
Effective management of product flow from Back of House to floor

Minimum Qualifications

Minimum of 3 years experience in a retail leadership role with a focus in retail operations, budgeting, planning, customer service, sales and people leadership and management, with acute understanding of financials and reporting
Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer
Proficient in Microsoft Office products and retail business systems
Self-motivated to build, grow, lead and manage high-performing teams, with strong coaching and mentoring abilities
Ability to work weekends, evenings and holidays as needed

We thank all applicants for your interest in this position; however, only those candidates that meet our qualifications will be contacted for an interview.