Informacje o stanowisku

Ricoh is a global technology company that empowers companies and individuals with services and technologies that boost business growth. The RICOH Way is our global corporate philosophy, providing the framework and identity for our organisation.

Our Digital Operations Centre in Warsaw is a management center for key IT services. Established in 2017, the center now employs more than 150 specialists based in Poland, along with satellite teams in South Africa and Malaysia. Currently, DOC provides services in the scope of Service Desk, AV, Cloud Infrastructure Management, and more to various organizations across Europe and internationally.

Your key responsibilities:

• The main responsibility is to carry out changes that occur in the clients network, change-plan, describe, and implement.
• 24x7 Operational Support including on-call duty of all network security related components - Firewalls, Proxy Servers, Load Balancers, VPN devices, and Authentication Servers.
• Provide support to our customer with network analysis; proactively drive operational excellence by solving and preventing operational issues; coordinate changes initiated by Data Centre activities acting as SPOC for assigned customer and infrastructure projects.
• Convert high-level or detailed design requirements into configuration for network elements such as Firewalls, Proxy, Load Balancers, Routers, and Switches.
• Actively influence operational efficiency and operability of the deployed connectivity solutions.
• Seek clarification of risks before taking action to guarantee business continuity.
• Work and interact with client support teams.

Our Requirements:

• Good knowledge of Network Data Centre infrastructures.
• Advanced knowledge of Network Security equipment operation (Firewalls, Proxy Servers, Load Balancers, VPN devices & Authentication Servers) and of TCP/IP, routing and switching within a service provider environment (Predominantly Juniper, Fortinet, F5 LTM, and Bluecoat; Cisco is an advantage).
• Fortinet NSE4 or equivalent experience with Fortinet firewalls.
• Juniper JNCIP-SEC certification or equivalent experience with Juniper SRX.
• Certification or equivalent experience with Bluecoat or Fortinet proxy.
• Experience configuring and operating F5 Load Balancers.
• Availability to travel 1 business trip per month to Düsseldorf.
• International experience required (3+ years).
• Excellent written and verbal communication skills in English.

We offer:

• A great chance to be a part of a team of specialists who are working with clients globally.
• You will take part in many interesting projects that will broaden your knowledge and experience.
• B2B contract.
• Working in a hybrid model (an office in Warsaw) or remote working in Poland.

Warszawa - Oferty pracy w okolicznych lokalizacjach