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MS CRM Solution Architect
  • Kraków
MS CRM Solution Architect
Kraków, Kraków, Lesser Poland Voivodeship, Polska
ITDS Polska Sp. z o.o.
15. 5. 2025
Informacje o stanowisku

technologies-expected :


  • Microsoft Dynamics

technologies-optional :


  • Confluence
  • Jira

about-project :


  • As an MS CRM Solution Architect, you will be working for our client, a leading financial institution, on a strategic initiative to enhance customer management experiences. The project is built on the SaaS Microsoft Dynamics 365 platform and aims to streamline sales processes, improve customer interactions, and drive digital transformation. You will play a key role in shaping the solution architecture, providing strategic guidance, and ensuring the seamless integration of Microsoft cloud solutions. Your expertise will help optimize system functionalities, enabling business stakeholders to leverage CRM technology effectively.
  • Join us, and drive digital transformation with cutting-edge technology!
  • Kraków – based opportunity with hybrid work model (2 days/week in the office).

responsibilities :


  • Assisting functional resources and business analysts with requirements gathering and providing design guidance for significant Microsoft Dynamics 365 projects
  • Facilitating discussions with business and technical stakeholders to extract critical business requirements and define technical solutions
  • Designing and implementing solution architecture in alignment with business goals and enterprise frameworks
  • Providing leadership and technical guidance to project teams to ensure the accurate delivery of project plans
  • Advising on best practices and solution alternatives as part of functional or technical design documents
  • Participating in implementation, customization, and configuration for Dynamics 365 solutions
  • Communicating complex technical topics to audiences with varying levels of expertise
  • Supporting the upgrade and maintenance of D365 cloud solutions
  • Assisting in the development of solution proposals, implementation plans, and technology roadmaps
  • Ensuring the appropriate use of native features versus custom development within the Dynamics 365 environment

requirements-expected :


  • Facilitating discussions with business and technical stakeholders to extract critical business requirements and define technical solutions
  • Designing and implementing solution architecture in alignment with business goals and enterprise frameworks
  • Providing leadership and technical guidance to project teams to ensure the accurate delivery of project plans
  • Advising on best practices and solution alternatives as part of functional or technical design documents
  • Participating in implementation, customization, and configuration for Dynamics 365 solutions
  • Communicating complex technical topics to audiences with varying levels of expertise
  • Supporting the upgrade and maintenance of D365 cloud solutions
  • Assisting in the development of solution proposals, implementation plans, and technology roadmaps
  • Ensuring the appropriate use of native features versus custom development within the Dynamics 365 environment

offered :


  • Stable and long-term cooperation with very good conditions
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training, and work in an international environment
  • Access to attractive Medical Package
  • Access to Multisport Program
  • Access to Pluralsight
  • Flexible hours

benefits :


  • sharing the costs of sports activities
  • private medical care
  • remote work opportunities
  • flexible working time
  • fruits
  • integration events
  • corporate gym
  • mobile phone available for private use
  • computer available for private use
  • saving & investment scheme
  • no dress code
  • coffee / tea
  • drinks
  • christmas gifts
  • birthday celebration
  • sharing the costs of a streaming platform subscription
  • access to +100 projects
  • access to Pluralsight

  • Praca Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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