Overview
Join to apply for the Młodszy Specjalista ds. Service Desk role at Scania Polska. This position is based in Warsaw, Mazowieckie, Poland, with a salary range of PLN 9,000.00 – PLN 13,500.00, full‑time, entry level.
About Scania
Scania is a global leader in the production of heavy trucks, buses, and industrial engines. In Poland, Scania operates 11 dealers, 42 authorized service stations, and a bus factory in Słupsk. Employees are our most valuable asset, and we strive to meet the expectations of our customers while fostering values such as care, respect, support, motivation, and diversity.
Responsibilities
- Support users on first‑line support;
- Handle incidents, outages, and control ongoing incidents;
- Diagnose and resolve application, hardware, and network issues;
- Maintain system development;
- Participate in deployment projects;
- Collaborate with the corporate center.
Requirements
- Minimum secondary education, preferably higher or recent studies;
- Experience in client support (HelpDesk, repairs, IT equipment configuration);
- Knowledge of Microsoft environment (Windows, Terminal Services, Active Directory);
- Practical knowledge of computer networking (LAN, WAN) and mobile systems (Windows Phone, iOS);
- Knowledge of multi‑function printers and print servers;
- Understanding of workstation and server environments;
- English language proficiency, oral and written (minimum B1);
- Analytical and organizational skills;
- High work culture and excellent interpersonal communication with clients and colleagues;
- Independence, meticulousness, and consistency in actions;
- Valid driving licence category B.
What We Offer
- Exposure to automotive domain questions;
- Experience in an international corporation;
- Independent, engaging tasks presenting new challenges;
- Trust and continuous support during the internship;
- Attractive social package, including private medical care, life insurance, food subsidy and study funding;
- Free parking.
Job Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Other
- Industries: Automotive