Overview
Join to apply for the Mid/Senior Community Manager (Incogni) role at Surfshark. We are expanding our team for established start-up Incogni, a privacy-tech tool developed by Surfshark. We seek a talented professional who will kick our Incogni community and social media up a notch with adequate content, planning, execution, and management of our online presence. Join our Incogni marketing squad to dive into privacy and data protection and experience a hands-on masterclass on building a worldwide success story from an initial idea.
Responsibilities
- Build a community around the Incogni brand, curating Incognis presence on community platforms, including Reddit;
- Identify community trends for proactive communications, creating engagement on community platforms;
- Maintain our social media profiles while executing our communications strategy;
- Craft compelling copy, engage with other users and key opinion leaders, and provide journalists with relevant insights;
- Own the community building and social media OKRs (focus on organic growth and engagement);
- Monitor and analyse the key engagement metrics, assessing the performance of content and recommending necessary changes.
Qualifications
- Proven experience as a community manager, social media manager, or a similar role;
- Experience in building a community around brands (experience in building community programs from scratch in fast-paced start-ups would be a plus);
- Knowledge of best practices for the communities, mainly Reddit – preferably an avid user, with bonus points for experience in moderating subreddits;
- Experience in managing campaigns and crafting engaging copy on social media platforms such as Facebook, Twitter, LinkedIn, etc.;
- Excellent verbal and written communication skills in English
Bonus points
- Have experience with customer service;
- Know the Incogni product
Here’s the deal
- Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
- Health and wellness: we want you to feel and be your best. We offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;
- Tools of your choice: choose technical equipment and the tools you need to do your best;
- Community and celebrations: long-lasting traditions such as yearly workations, Friday get-togethers, various team buildings and company celebrations;
- Convenient commuting: depending on your unique circumstances, partial reimbursement of public transport costs;
- Work-life balance: we encourage working in the office, with up to two remote days per week; with our WFA policy, you can work from almost anywhere in the world;
- Premium Surfshark accounts: for you, your family, and friends;
- Gross salary: 1700 - 3600 Eur/month for the Lithuanian market. It may vary depending on your skills, experience, or location.
Seniority level
Employment type
Job function
- Marketing and Sales
- Industries: IT Services and IT Consulting
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