About us

At Talkie.ai, we are revolutionizing patient-medical facility interactions through advanced AI-powered phone-call automation. As a rapidly growing company, we are seeking an Backend Developer to drive the development and enhancement of API integrations between Talkie.ai and Electronic Healthcare Records (EHR) systems. We pride ourselves on our SOC2 certification and are committed to delivering top-notch service and robust information security.

Who are our customers?

Our clientele includes medical practices, clinic chains, and both private and public hospitals. We collaborate closely with Practice Managers, Clinic Owners, Call Center Managers, Agents, and Receptionists to ensure seamless integration and functionality

What products and services do we offer?

We offer a suite of sophisticated, ready-to-use voicebots designed to manage appointments, process prescription orders, and answer questions over the phone. Developed in collaboration with industry experts and trained on thousands of real-life samples, our voicebots deliver natural and efficient interactions from day one.

Who are we hiring?

We are looking for a Backend developer to drive the development and enhancement of API integrations between Talkie.ai and Electronic Healthcare Records (EHR) systems.

In your daily work, you will:

• Solve interesting problems (considering scalability, designing robust, future-proof architecture)
• Deploy fast with a short feedback loop - coding rather than attending needless meetings
• Actively participate in designing, defining, and implementing complete features
• Contribute to key decisions, including work prioritization and deadlines
• Program using TDD for maximum efficiency

 Technologies

• TypeScript - Were using TypeScript, not JavaScript with types, and were leveraging its powers to give us confidence during development to shipping things faster and safer.
• Node.js - Most of our backend services are powered by Node.js and Express. There are various services including API Gateways, workers performing some background jobs related to data aggregation or I/O operations aiming to synchronize conversation data, integrating with services of our customers and telecommunications infrastructure, performing time-bound tasks - were talking with people and we want to provide the best, real-time experience
• MongoDB - Our main database. Were using it heavily to store huge loads of data, using proper operations to maintain data consistency and data aggregation pipelines to process it further.
• AWS/Microservices - There are several services forming the Talkie.ai platform. Were using the cloud extensively and selecting the right tools for the job. Thats why were leveraging various compute resources (there are EC2, containers running on ECS, as well as Lambdas) and other cloud services that fit best to solve our problems.

What we offer

• Competitive pay with benefits: employment contract or B2B co-operation
• Fully remote working environment
• A continuous improvement environment, with 10% of your time dedicated to self-development and professional growth activities
• Exceptional conditions for growth: regular brown-bag meetings, workshops, hackathons, trainings and conferences (with a dedicated budget)
• Unique company culture based on mutual trust, honest feedback and autonomy
• Work in a team of highly-motivated professionals who love what they do, and enjoy each others company

Our Recruitment Process

Reflecting our organizational culture, our recruitment process is respectful and collaborative. We aim to create a welcoming environment where you can be yourself and get to know us better.

What to Expect

• Initial Contact: If your application meets our criteria, we will reach out via email or phone to schedule an interview.
• Phone Screening: 10-15 minutes
• First Online Interview: 30 minutes
• Second Online Interview: 60-90 minutes
• Decision: We will provide a response with a decision after the interviews.
• The entire recruitment process typically takes 2-3 weeks.