Serve as the main point of contact between the business and technical teams, collaborating with both internal and external stakeholders to ensure successful project delivery;
Oversee the development, integration, and maintenance of CRM systems, ensuring performance optimization;
Lead the implementation, solutions, and customization of Microsoft Dynamics 365 CRM to meet business requirements;
Analyze, document, and translate client requirements into technical and business specifications;
Advise on best practices for CRM usage to optimize client processes and workflows;
Provide ongoing support for existing CRM systems, identifying and resolving issues or inefficiencies;
Troubleshoot and resolve technical problems and system errors promptly;
Manage CRM data integrity, ensuring accurate, consistent, and secure data across the organization;
Monitor CRM performance, identifying areas for improvement and implementing enhancements.
requirements-expected :
Solid hands-on experience with Microsoft Dynamics 365, particularly Microsoft Dynamics CRM;
Experience working with Dynamics 365 plugins, workflows, and APIs;
Proficiency in SQL, JavaScript, C#, and .NET;
Strong skills with Microsoft Cloud solutions (Azure);
Experience in integrating Dynamics 365 with other business systems;
Ability to gather and analyze business requirements and translate them into CRM solutions;
Proven experience in leading CRM projects from conception to completion;
Familiarity with business process automation and optimization using Dynamics 365;
Ability to diagnose system issues and recommend effective solutions;
Knowledge of best practices for CRM data management and security;
Ability to communicate effectively with cross-functional teams and clients;
Knowledge of Agile or Scrum methodologies;
Confident and professional communication with customers;
Proficient in written and spoken English.
offered :
Competitive starting salary relative to the market;
Substantial monetary bonuses based on successful lead conversion to client;
Exciting travel opportunities;
Support for hardware upgrades;
Core health insurance coverage and sports bonuses;
A diverse multinational team of experts to learn from;
Company-covered training and certification;
Legendary online and onsite events to celebrate our success together;
