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HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Opportunity

The Azure Site Reliability engineer will work within the global Azure Cloud Services team and will be responsible for supporting highly resilient, scalable, reusable and performant Azure infrastructure.

Reporting to the Azure Engineering Lead and working across the Azure Cloud Services team, Microsoft and Cyber Security to ensure that the infrastructure we deliver are in a continuous state of improvement. We operate within a cloud native environment and have a mature DevOps Chapter that you will be working closely with to achieve reliability to DevOps velocity.

What you’ll be doing

• You will serve as an SRE champion across infrastructure and application improvements.
• Working with both technical and non-technical colleagues and responsible for ensuring business SLI/SLO’s are met and are ever improving.
• Monitor and manage HSBC Azure foundation platform to enable application deployments.
• Be a recognised and trusted partner for business application owners and other technology teams who seek to make use of Cloud based infrastructure.
• Highlight areas of improvement within our infrastructure design and see these changes through to production with assistance from our feature delivery team.
• Conduct root cause analysis for underlying issues and incidents that affect systems performance and availability, identifying and resolving errors to minimize re-occurrence.
• Input and make recommendations for improvement of our monitoring and incident response.
• Engineering activities to implement patches provided centrally.

Qualifications

• Required - Experience of building a range of Services in Azure.
• Required - Experience in Continuous Integration / Continuous Deployment practise – coding, tooling and techniques.
• Required – Experience in dealing with multiple support groups that contribute to a service.
• Required - Experience and demonstrable accomplishments in selecting, designing and implementing automation and compliance frameworks that are applied to virtual compute resource deployments in the cloud.
• Strongly advantageous - Industry recognised cloud certifications Az-104.
• Strongly advantageous - Experience in multi-tier application architecture, development, deployment and support.

Benefits

• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Free parking

Recruitment Process

• Online behavioral test
• Telephone screen
• Job interviews with the hiring managers

If your CV meets our criteria, you should expect the following steps in the recruitment process:

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: hr.krakow.pl@hsbc.com.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Finance

Industry

Banking