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Members Support Specialist
  • Gdańsk
Members Support Specialist
Gdańsk, Gdańsk, Pomeranian Voivodeship, Polska
Rekrutacja 360 - Pracuj.pl
3. 6. 2024
Informacje o stanowisku

Members Support Specialist

Miejsce pracy: Gdańsk

Rekrutujemy dla

For our Client – Arla, a Swedish-Danish cooperative and the largest dairy producer in Switzerland, we are looking for a person for the position of Members Support Specialist.

Twój zakres obowiązków

  • Provide timely and effective front-line and operational support to our 8000+ farmer owners in 7 European countries (Denmark, Sweden, Great Britain, Germany, Luxembourg, Belgium and The Netherlands).
  • Proactively handle farmers inquiries on a daily basis, ensuring high-quality, accurate, and timely support.
  • Maintain master data Monitor milk quality results and collaborate with other departments and external partners such as laboratories and logistics teams.
  • Verify documentation based on established guidelines and standards.
  • Support the administration of quality assurance programs related to sustainable farming practices.
  • Collaborate with local teams to establish strong relationships and build trust with our farmers, fostering a cooperative and supportive environment.
  • Contribute to the development of our knowledge library by creating informative guides and resources for farmers, enabling them to access essential information easily.
  • Handle ad hoc tasks on a daily basis to address any immediate needs or requests from farmers and ensure their satisfaction and trust in our services.

Wymagania pracodawcy

  • Danish (B2+), English (C1+)
  • Experience Customer Service or similar fields
  • ability to manage complexity
  • prioritise tasks effectively with an enthusiastic can-do attitude
  • willingness to support farmers with their inquiries attention to detail
  • self-motivation and great organizational skills
  • excellent communication skills an ability to adapt to different styles to suit different audience an ability to identify process improvement

Mile widziane

  • experience in dealing with documentation will be a plus
  • experience in the customer service field would be a huge advantage
  • experience within the Salesforce environment will be an additional advantage

Pracodawca oferuje

  • Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
  • Chill-out rooms with X-box, pool table, board games, football table and swing
  • Home kit – monitor, laptop, keyboard, mouse, headsets, webcam
  • Relocation allowance
  • Referral program for employees
  • Flexible start time between 7am and 9am
  • Flexible working time (start your day of work between 7-9) and home office work possibility
  • Language bonus Trainings with experts & professional induction in a new position
  • Development programs (function additions, coordinator programme)
  • Financial support of your education
  • Scandinavian working style & no dress code
  • Employee Assistance Program (legal, psychological, health, financial consulting, etc.)
  • Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)

Benefity

  • dofinansowanie zajęć sportowych
  • prywatna opieka medyczna
  • ubezpieczenie na życie
  • elastyczny czas pracy
  • dofinansowanie biletów do kina, teatru
  • dodatkowy urlop

Etapy rekrutacji

  • Nasi rekruterzy dokonają selekcji CV
  • Rekruter przeprowadzi z Tobą wstępną rozmowę kwalifikacyjną
  • Po wyrażeniu przez Ciebie zgody przekażemy CV do pracodawcy
  • Pracodawca przeanalizuje i oceni Twoje CV
  • Jeżeli Pracodawca jest na TAK, skontaktuje się z Tobą

What is Recruitment 360

As Pracuj.pl, we provide our Clients - Employers with a service in which they can outsource the Recruitment process to us for the position they are currently looking for in their organization.

When implementing such a project, we act as a personnel consulting agency (number 12252).

If you are interested in this offer, apply below.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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